The guys were on time , professional,explained installation, cleaned up afterwards, job well done, thank you very much for the installation. Of our new hot water heater
Reinaldo was very professional in his work and explaining all of the services the company offers! He was training a newer employee at the same time and I can see why he’s training!! This was my first time using them and I was very impressed! I highly recommend!!!
our furnace had been acting weird, so many issues yet the last one was the heat could not turn off. IT energy(another GREAT company)Mike, referred us to One Hour. Tim and apprentice(I believe) came out and worked long and efficiently to fix, they had to get to another appointment, and Rick Ross the Boss (not the rapper) came through! Heat fixed, also working hard and efficiently! Rick I see why he is the BOSS, incredibly informative and helpful, now Tim also, knowledgeable. Quality is key and Rick and his team are QUALITY in a whole. Honest and upfront!!! HIGHLY HIGHLY recommend & we have found our heating & cooling people! 🤓🙂, OH, and even the receptionist was incredibly nice, and personable, called to ensure me that Rick was coming (by this time it was 430pm).Incredible service all the way around, I am so happy to find a trustworthy company Tim and Rick BOTH fantastic!
Update: Rick, the owner reached out and we spoke. I admire Rick for balancing defending his business and understanding the consumer point of view at the same time. It's not easy to do. We came to an understanding and I've adjusted my rating appropriately.
Rei was fantastic. He showed up on time, figured out our issue and took the time to make sure we knew what the problem was and how to resolve it correctly. I would highly recommend them and their team. I can not say enough good things about Rei.
over all the job was good, they were on time, left the area they were working clean, explain everything they were doing, The heating and air condition system I bought works very good and made a big difference in my bill. Going from total electric to propane. They service my system every year. I would use them again.
Rick was very courteous and professional. He arrived on time and gave insightful information to our OLD furnace! We will definitely use Ross One hour in the future. Thanks Rick!
Everyone from Rick in sales, the women in the office to Jon,Tim,and Nate who did the installation were very nice, polite and did a great job. I’m very happy with my new unit. I would highly recommend them to family, friends and anyone who needs a good HVAC company.
ELIEZER RIOS
The guys were on time , professional,explained installation, cleaned up afterwards, job well done, thank you very much for the installation. Of our new hot water heater
carol lea
Reinaldo was very professional in his work and explaining all of the services the company offers! He was training a newer employee at the same time and I can see why he’s training!! This was my first time using them and I was very impressed! I highly recommend!!!
Zita Davis
our furnace had been acting weird, so many issues yet the last one was the heat could not turn off. IT energy(another GREAT company)Mike, referred us to One Hour. Tim and apprentice(I believe) came out and worked long and efficiently to fix, they had to get to another appointment, and Rick Ross the Boss (not the rapper) came through! Heat fixed, also working hard and efficiently! Rick I see why he is the BOSS, incredibly informative and helpful, now Tim also, knowledgeable. Quality is key and Rick and his team are QUALITY in a whole. Honest and upfront!!! HIGHLY HIGHLY recommend & we have found our heating & cooling people! 🤓🙂, OH, and even the receptionist was incredibly nice, and personable, called to ensure me that Rick was coming (by this time it was 430pm).Incredible service all the way around, I am so happy to find a trustworthy company Tim and Rick BOTH fantastic!
Chris Lemanski
Update: Rick, the owner reached out and we spoke. I admire Rick for balancing defending his business and understanding the consumer point of view at the same time. It's not easy to do. We came to an understanding and I've adjusted my rating appropriately.
Deborah Bargon
Always a pleasure to have Jon take care of our hydro air!!
Robert Johnson
Rei was fantastic. He showed up on time, figured out our issue and took the time to make sure we knew what the problem was and how to resolve it correctly. I would highly recommend them and their team. I can not say enough good things about Rei.
anna moss
over all the job was good, they were on time, left the area they were working clean, explain everything they were doing, The heating and air condition system I bought works very good and made a big difference in my bill. Going from total electric to propane. They service my system every year. I would use them again.
Shannon Champagne
Rick was very courteous and professional. He arrived on time and gave insightful information to our OLD furnace! We will definitely use Ross One hour in the future. Thanks Rick!
Donna Toth
Everyone from Rick in sales, the women in the office to Jon,Tim,and Nate who did the installation were very nice, polite and did a great job. I’m very happy with my new unit. I would highly recommend them to family, friends and anyone who needs a good HVAC company.
Marcio Da Costa
Very professional and experienced! Great advice and very thorough.