Kaufman Fuel

We've just been through the first heating season with Kaufman and have been happy enough with the company that we just renewed for the upcoming season. The people working for this company are just lovely. Automatic monthly deliveries during the height of the season made life much easier. All in all, a pleasant experience with an oil company.

Kaufman Fuel has always been extremely responsive to all my needs. Service, Installation & Billing has always been handled expediently & professionally. I recently received a proactive call from John. He wanted to make sure a recent billing situation was taken care of. I was very impressed.

I had to call twice because I forgot to ask a question. In both instances, the representatives were extremely helpful and pleasant. They took care of my needs immediately. Janice was able to clarify some information my pricing and cap. I was relieved to know that I am paying well below my cap. GREAT Customer Experience!!!

My Parents dealt with Kaufman Fuel for many, many, many years. After they were both deceased, my siblings and I continued with Kaufman. Each year I am notified and I negotiate the best deal to fuel and service the house with my financial situation in mind. The representatives are knowledgeable and have answers to all of my questions. They are also patient and kind. I am very satisfied with my years of dealing with Kaufman.
Thank you, Kaufman Fuel

I just spoke with Jonathan who was so clear and thorough in explaining my contract with Kaufman Fuel. I was grateful for the time he took to make all details of my contract comprehensible. It was one more reason why after more than 20 years with Kaufman, I am grateful that they are my provider.

It is always a pleasure speaking with the staff, whether with the office or service technicians. This morning, I had the pleasure in speaking with Jessica. She demonstrated her professionalism and knowledge, more than I even expected. She took her time in going over my account and making adjustments - and put my mind at ease. Thank you again, Kaufman Fuel, for coming to my aid. D. Freddino

I became a HOP Energy fuel customer back in the summer of 2022. I must say I am truly pleased with the service I have received so far. Every representative I have spoken to has been stellar. I highly recommend this company.

I spoke to Jessica today re my account and she was very helpful and pleasant to work with. I have been a customer of Kaufman Fuel for many years and everyone I have dealt with was professional and knowledgeable. Would recommend Kaufman Fuel to everyone.

This is the FIRST TIME IN ALL THE YEARS I'VE USED KAUFMAN that the person on the phone was able to explain to me the bill in a way that I understood. Her name is Ashley and she was terrific. I liked the others prior to her but always gave up and did not understand.

Both Cassandra and Ganya were extremely helpful, very knowledgeable, and pleasant on the phone. Cassandra helped me on May 4th to set up a price cap plan. Ganya helped me today to arrange a steady budget with auto pay to smooth out the anticipated costs as they change with the seasons.