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Steele Brothers Heating Inc Reviews - 96

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Pam Wynia

Steele Brothers installed the HVAC in our new Shea home and it works perfectly. Once we moved in, they also installed a humidifier for us, again great work. The price they quoted us was exactly what it cost-no surprises. đź‘Ť
Since then, they have helped us with any and all questions we have regarding our new systems, and even other stuff that isn’t necessarily their purview. I would recommend Steele Brothers to anyone with HVAC issues. The people there really honestly care about their customers!

adrian steranka

I noticed that out indoor temperatur was not where it was supposed to be according to the thermostat. Our Carrier furnace was blinking a diagnostic code. Cross referencing that code, showed it could be a dirty temp probe. I cleaned that and a different code was now blinking. Nothing else to do. It was 9:30 PM. I called in the morning and John D. stopped by on the way to work. He really wanted to get the heat running since the house was already 60 degrees. He checked a few things out and checked with another technician and a few replacement parts were needed. John checked with Carrier and surprisingly they were in stock. The new parts were installed and the house was heating up by mid afternoon. Blake was excellent and tested a few things and gave everything a once over before closing everything up. His attention to detail is excellent. We are up and running the same day! This weekend was going to have highs of teens and lows of negative single digits. We are so happy with John and Blake. They really wanted to get us up and running that day. Steele Brothers installed our HVAC system for our builder and we have been very happy. At that time Beau and Joe walked us through the various options and efficiencies and ways to insure excellent indoor air quality. I’m not thrilled that a few parts failed in the furnace but being under warranty softened that blow. And getting up and running in 1 day was unexpected. I highly recommend the Steele Brothers crew. They treat you the way you should be…with respect. They are knowledgeable and want to get it done right the first time. We greatly appreciate this and will always call them and recommend them to our friends. Thank you!

Brian Maynes

From the initial estimate provided by Bill to the installation of our new HVAC system by Adrian and Carlos, everything was top notch. Very impressed by Steele Bros competitive pricing, quality workmanship, and professionalism throughout the entire process. Highly recommend!!

rachele hines

I highly recommend this company. Our furnace stopped working over night, I called in the morning, spoke with Noah in scheduling (very friendly) and they were able to come same day. Blake (the technician) was extremely educational about the problem, pointed out the broken part (and how it had broken), replaced it and did an overall check to make sure everything else was working well. He also gave some really great tips on how to avoid shortening the lifespan of my furnace. I appreciated his efficiency and loved that he wore booties over this boots to keep my floors clean. Very respectful man. Great company.

James L.

I was very impressed with Steele Bros heating they made it easy to have my 30 year old furnace replaced, from the sales rep to the installation everything was well done. Pricing was reasonable and the tech support did a nice job removing and installing the new unit including a new touch screen thermostat and setup.
I would highly recommend Steele Bros for any HVAC work needed in your home.

Scott Tidwell

I haven’t had such over-the-top service from a company for years! Our home heater went out two days before Thanksgiving. Steele Brothers came out ON THANKSGIVING MORNING and put a new furnace in for us! Who else does that? Because we had a 2 and 4 year old with us, they also dropped 3 space heaters off for the two nights we were without heat, one of which they let us keep for free. This company is re-setting the standards of customer service! Don’t use anyone else!!

Kent Sutherland

Service Tech Blake Taylor was very professional, knowledgeable and personable. Kudos to Steele Brothers for the positive experience while addressing our heat outage.

Melissa Komadina

Our furnace and AC were about 20 years old and not performing great, so after getting bids from a few places, we went with Steele Brothers for a full new system. Tom did a great job of breaking down our options in a no-pressure way, and their pricing was competitive. They were also able to get us on the schedule relatively quickly. The techs, Carlos and Adrian, did an awesome job on the installation. Our old AC was close to our patio and super loud when running, so we wanted to put the new unit around the corner of the house, which meant running longer lines and taking out a small shrub. W really appreciated Carlos and Adrian putting in the extra effort to put the unit in the new spot, now we don't hear it at all. Jennifer in the office was also so helpful in submitting our rebate form to Xcel. Overall, everyone we worked with at Steele was great—friendly, professional and went above and beyond. We recommend them and we're glad we went with them.

S Kelly

If you are looking for a new furnace or repair services for your furnace, look no further! We purchased our furnace and AC 9 years ago from another company and had been a loyal customer all the while. We hired this company to service our system twice a year to make sure our system was well maintained. During one of their maintenance appointments last week, they identified a crack in the heat exchanger. Turns out we were breathing some pretty toxic air. We requested a quote to repair the heat exchanger which was covered under the warranty but their service fee left us speechless - - it was outta-sight high! I felt like they were gouging and absolutely showed no loyalty to their customer. I contacted Steele Bros. Heating, among others, and they were hands down the best on all counts. They were responsive, concerned for our safety, very reasonably priced and quick to repair. We ended up leaving our old company and purchasing a new furnace through Steele Bros. and we are so glad we did! They came out almost immediately, confirmed the problem, and was here to install the new furnace the next working day. Thank you Joann, John and Lenny, and Oswaldo for treating us so well and holding our hands the entire time. You helped us make the best out of a bad situation and we are here to stay. Thank you Steele Bros. Heating!

Ryan Owens

Blake was amazing. He was so patient and thorough with his answers to my questions. He told me what he thought was best and how they'd get it done. He did exactly what he said and even made some adjustments during the job that saved me some money and helped the performance of my system. He installed a new thermostat straight and square on the wall and it looks great. Overall, I'll call Steele Bros again and definitely request Blake. Nice work Blake! Thank you.

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