Steele Brothers Heating Inc

Service was great in scheduling an inspection by a technician despite it being in the heat of the summer and with a shortage of technicians to boot. The estimator (Tom) that came out did a great job reviewing our options and explaining what to expect in terms of costs, length of wait for materials, and turnaround time for that actual install. Oswaldo and his install team did a top notch job, everything was neat and orderly with the installation as well as being on-time in their arrival and departure. He reviewed everything that he and his team had done and walked us through the programming and set up of the new thermostat as well. Very professional and didn’t leave a trace anywhere in the home to indicate a team of service technicians had been there. A big thanks to Steele Bros, your people make the difference!

Steele Bros are great! We have an old home and were concerned with the price and complications that sometimes come with older homes, but Steele Bros came out quickly to provide a reasonable quote and took our preferences into consideration.
During the installation, the team was very helpful and professional the entire time and finished earlier than anticipated. Oswaldo did a great job walking us through the new equipment, control panel and safety features of our AC unit as well as provided recommendations for care and maintenance.

I would recommend Steele Bros to a family member or friend!

Almost 10 days with no AC with weather in the high 80s thru 100s. I had terrible experiences with multiple other companies this week being shady, charging me high prices for work that was either not done at all or didn't fix the problem. Steel bros was the company I originally wanted to call but my system broke down start of weekend amd online it states their hours were Monday thru Friday. I should have called a week ago because I didn't realize they had an excellent emergency crew. Blake was our hero. He called me back soon after I left voicemail. He patiently listened to all my concerns about previous experience. He came out immediately and did a full system check and actually gave us correct professional advice. This is my new company moving forward. I will never call anyone else. Thanks Blake for taking such good care of us!!

Fantastic customer service. I hired Steel Bros to replace the furnace in my new home. The install was a bit rocky only because their main guy was sick that day, so they sent a backup rather than delay the install. The backup guy was very nice, but obviously not used to being in charge of the field team. When the first cold day came by, the new furnace was not heating completely. I called Steele Bros, and their customer service was amazing. Kristen made sure that Mauricio who is one of their top service techs was out to us the same day.
Mauricio was very knowledgeable, respectful, timely and fixed the problem (only lose wires that weren't tightened quite enough on the install.) Mauricio was able to check out the furnace in my old house - again same day service with no hassle, they just want to really make things good for their customers.
I would certainly recommend Steele Bros!

My wife and I purchased a home where the A/C unit was installed by Steele Brothers just two years ago. Unfortunately the system stopped working in the middle of a heat wave. We had a rocky start at first trying to get some technicians out to our house to inspect the unit. However, Joann did a fantastic job making it a priority to send technicians out to our house on short notice. The technicians were very professional and were able to fix the unit on the spot. I'm very appreciative for their professionalism and ability to make a new customer happy with working A/C! I'd definitely recommend!

Extremely happy with the work Steele Bros did in installing our mini-split system in our home. They gave us the best value in pricing, availability, responsiveness, and professional services. Gave me tons of product information and answered all questions quickly. Installers were on time, professional, clean, quiet, and experts at what they did. Couldn't be happier!

Steele Bros. was a great company to work with from meeting with the salesman (Tom) to the install crew that replaced our old equipment. Steele Bros. was competitive with pricing and warranty of equipment. The install crew was very neat and professional and took the time to explain the newly installed equipment. Cannot say enough good things about them and would highly recommend them. Will definitely use them in the future.

About a month ago, we contacted three companies for bids on an AC+Furnace installation in a 1960s home. Steele Bros were professional and timely on the initial estimate. When they came in with comparable equipment, a one-day installation and the best warranty offered, we scheduled the installation for the next week. Oswaldo and Mauricio were kind, careful, and communicative throughout the process, even going the extra mile to undo what a previous homeowner did to effectively seal return supply. Outstanding work from start to finish.

Oh, and Steele Bros was the most affordable bid we got.

Highly recommended

From the initial phone call for information to them walking out the door after installation, they were extremely polite, professional, answered all questions and did an excellent job. Would call them again, but after they did the install, we're probably good for another 20 years. Great to find someone who does what they advertise.

Steele Bros took such great care of us. I ended up hiring Steele Bros after getting jerked around by another HVAC company for 3+ weeks. Our house is 80 years old, and the access to our crawlspace is very small. The rep from Steele Bros who came out to give us an estimate assured me that the access would be adequate for our furnace replacement. I even confirmed again when I booked the installation. The crew arrived on day 1 to find that the access was in fact too small. They arranged to come back the next day, and widened the access to accommodate the furnace, without charging us extra. Their pricing was reasonable, and scheduling was easy. Everyone on the install crew, as well as the supervisor were friendly, helpful, and very competent. I will be using Steele Bros for our HVAC needs from now on. Very satisfied and would recommend.