Poudre Valley Air

I was impressed with the estimator, Andrew. I feel the quote was fair and hired them to replace my water heater and to fix my dryer venting. Caleb and Seth exceeded my expectations. They cleaned up the space, showed me how everything works, and revamped my dryer venting. Super impressed and will use them in the future.

Thank you fellas! Appreciate your service with a smile! Coming out of the super fun crawl space on a 100 degree day with a smile on your face every time - how do u do that?
Also I really appreciate your electrician actually paused n listened to my safety concerns - great work. Thanks so much.
You guys worked hard n late into the evening to get it done thank you so much!

My AC was having a hard time blowing cold air. We had Dominik come out to our house and he was amazing! Walked me through the whole process of what was wrong. He so nice and helpful. Highly recommend him! Because of him I can not sit in my house and enjoy the cold air!

Wyatt and Nathan came to my house to put in our new air conditioning and furnace and they did SUCH A GOOD JOB! They were also the nicest and most helpful people ever... I was honestly a little bummed when they left because they made the experience so enjoyable! They went above and beyond and made the process to easy and seamless. Working with Poudre Valley Air has been a really great experience overall, they are a no-BS company and extremely responsive. Rock Smith was the person who managed the entire project, and I even referred him to my parents for them to get a new unit at their house as well!

We had PV Air come out initially for maintenance on our furnace. They were great! Timely, honest and low pressure. Due to the age of our furnace and the cost of the needed repair we decided to install it new furnace and add a/c while at it. We shopped around and their prices were as good or better than other companies. We had both installed and decided to have the ducts cleaned since we were having the rest done. They scheduled it back to back so we were inconcienced the least and did a spectacular job with it all! Highly recommend them!

PVA's crew and especially Rock Smith are very professional and quick to respond to my needs both personally for my home and professionally for my rentals. They have been called on many times to service HVAC equipment I own, and have never disappointed. They get my highest recommendation.

Avoid Poudre Valley Air at all costs. We had the Unico AC system installed in our remodeled house last year. We had never used the system until it got hot in the last couple weeks. Before using the AC system we had issue after issue with the thermostats that they installed integrating without our heating system (which they assured us would integrate just fine). We went without heat last winter for days until we had to manually start the heating system, and Poudre Valley Air dragged their feet getting out to us, then sending technicians who did not know how to fix what was going on. After many calls to Poudre Valley Air and several visits they got the head control integrated to the thermostats. We were told the system is all set to go. Then this spring it got hot. We turned the system on and it was not cooling. Several days later they were able to send out techs who informed us there was a leak in the system, supposedly repaired that, and then told us they weren't familiar with the system that their company, Poudre Valley Air, installed. Despite this visit the AC system is LOUD, blows a minimal amount of air, and the air is not cold, just slightly cool. The system we had installed is billed as high velocity, able to cool a room in minutes and QUIET. Two calls were made to the company yesterday. The first was not returned. The second several hours later was answered by someone who 1) knew nothing about the system and 2) said they would call back with someone who knew more. No one called back. Today I spoke to someone and despite their system being an ongoing issue, they have no one to come out to look at it for over a week, and then the person I spoke to couldn't assure me that it was someone who knew the system. This is the same thing that happened last winter/fall when we were having heating and thermostat issues. No one calls you back. No one is available, and when a technician does come out they are not familiar with the system. This is so unacceptable. If we had known what kind of company Poudre Valley Air is we would never have spent a ton of money getting what is thus far a worthless system installed.

We needed warranty replacement of our secondary heat exchanger. Brodie was skilled and friendly. There was no up-charging or over-assertive sales tactics. We had purchased a service contract with another large HVAC/plumbing service in town, but have had repeated concerns about their assessment of our needs. Poudre Valley Air has throughly impressed us with their knowledge, competitive pricing and timely service. They were our second opinion and now they are our first choice.

Angry inconsiderate poudre valley air contractor with a big beard- aggressively following our family on hwy 34 today an inch from our bumper. When we graciously pulled over to let him go by, he turned his head swearing and glaring and sped by. Not a good representation of the company by any means.

Rock was excellent to work with. He arrived on time and was an absolute pleasure to talk with as he evaluated our house and laid out the A/C options for us. The quote he provided was very reasonable and was exactly the amount we ended up paying after install.

Cory and Dustin also arrived on time and were very courteous and professional as well. They completely the install in about 4 hours and answered all of our questions about how to use the new A/C. I highly recommend this company to anyone living in the Northern Colorado region!