Stephens Plumbing, Heating & Air Conditioning

I've used Stephen's Plumbing for a long time. They do great work and take care of tenants properties quick and easy. Luis is great to work with and gets the job done fast!

I called to have them come change a part on my heater that Social gas inspected and said needed to be changed and I could probably do it myself and that he could change the part but they don't carry it for my type of model heater. Turns out so cal gas guy was lying, the part was a thermal coupler and its basically a generic part that can be used in heaters and other things. Anyways I call Stephens plumbing and they have a technician reach out to me to service my heater, I tell him I need to have my thermo couple replaced and how much is the flavor because I know the part is only like $10 bucks. He says we'll first of all you won't find a thermo coupler for $10 dollars that they go for $80 and if I find them for $10.00 to let him known where so he can start getting them from there and I tell him I already did, they sell them at hormone depot for $10 bucks and they go for $7 on amazon, he was silent fr what felt life an eternity because he got busted trying to sell me a $10 part for 8 times its value at that point I knew he couldn't be trusted but I figure hey I could just get the part from home depot and pay the labor for him to replace it, then he tells me he will charge $159 or $189 just to show up, keep in mind this wasn't an emergency visit and I clearly stated that to him, $189 just to show up then whatever the labor was going to be to fix the part is laughable. I ended up calling to cal gas and asking if they change thermo couplers and they said they did so I made a big deal about it complaining that their technician said supposely they didn't change them on my particular model, so they sent another technician out amdnhe changed it and charged me $50 total which I felt was more than reasonable. Use your better judgment when going with Stephens plumbing, if you don't believe me on the price of the thermo coupler look them up on home depot and amazon its basically this thin copper tube with fittings on each side that the pilot flame heats up which in turn sends miliamps to this safety device to keep the gas on or at leas that was how it was explained to me. You just cant trust anyone now a days, it seems like everyone is out to rip you off

Thanks Hector
Drained plugged. Hector came out and could not unplug with the drain snake he had with him so he had to go back to his shop and get a longer one. So he charged me for an additional house call because he did not have the right equipment. Tried to upsell me with services I did not need. Job was done well but I will not use Stephens in the future , can not afford.

Was lucky to find this company to replace a 40 Gal water heater for me. I had quotes from two other companies and Stephens Plumbing was the lowest. Thank you for the great service!

I called because I had an unpleasant odor and wasn't sure what it was. They acted quickly and sent Victor. He found the reason and fixed it. He was very helpful and professional. I would highly recommend them.

I see these guys all over town.
Our water heater broke down. The moment we got a replacement part we called them over, they came the next day, got a guy named Luis. As he drained and replaced the part he had helpful advice that I won't expand on here. I'm surprised how quickly all of this went.

Coming home to a pluged drain is no fun.
But when I call Stephens Plumbing, it became no big deal!
They came right out and took care of our problem, promt, clean and very professional.
I have used them on several occations.

Fantactic Service
They are part of my referral network!
Doug Hodne

Freddy and Arturo did a great job. They were on time, stuck to their estimated price, finished the job in a timely manner, and were very professional and polite.

Luis and Victor did a great job. I had a main drain problem that they solved quickly. I would recommend Stephens Plumbing for your plumbing needs.

Just had Victor of Stephens Plumbing unclog my kitchen sink and install a new garbage disposal. Great Job. Victor was very professional and did a great job and explained the job.