RKM Heating and Air Conditioning

I began using RKM Heating & A/C about 4 years ago when I purchased a new Heating and A/C system. They were the best price and they customer service has been awsome. The removal of the old system and installation of the new system went without a hitch. Michael and Matthew and Ron have been truly professional and skilled when responding to my calls (some duct work needed to be disconnected and reconnected when I decided to move my water heater outside) and handling the semi-annual maintenance on the system. Their office staff is excellent. Everyone is always very courteous and really goes the distance to work within my schedule. Thanks RKM!!!!

Very professional!!! My parents loved the before and after pictures of work completed. Gentlemen came out between time frame specified. Explained everything in detail and in language my parents could understand. We signed up for their warranty package and they will come out twice a year and service the air conditioning unit to make sure we do not experience the same issues again.... thank you so much also to the team that helped me set up the appointment- David thank you for making it simple and easy!

Matthew was very knowledgeable, professional and a pleasure to work with. Working with a company for the first time had me a little worried but he was great. He did not try to oversell me. I felt very comfortable with the work he did and the cost of the parts and labor. Thanks Matthew!

I used them for a furnace tuneup. I appreciated that they called me before the appointment to let me know the tech was on his way. I was very impressed with Matthew. He arrived on time and was professional and explained everything he was going to do. I signed up for the annual maintenance and will see them when it is time for my air conditioner checkup in May.

Ron, was not only professional, responsive and willing to answer any questions I had, but are honest. RKM hasn't not only served my house but motgets as well. You don't always get this kind of top notch customer service anymore. If you are looking for a great AC HVAC tech, look no more, RKM is your company. Take it from a happy customer and extended family.

RKM was prompt in their arrival, educational in their explanation of the problem, and fair and accurate in their estimates. They have great people to work with and I will not hesitate to use them again. I wish all businesses were like RKM!

A voltage issue at SCE's pole outside my house caused some of my appliances to burn out, which included the electronic thermostat. It had been cold at night - down into the 20's and 30's - so I was eager to get it fixed.
When I called RKM to diagnose the problem they were booked for a couple days but I made an appointment. The morning of the service call I received an 'auto-text' telling me they were in route, and a phone call from the technician when he was about 20 minutes away. Ron showed up and was very professional, friendly, competent, clean, and respected my property. He determined the HVAC transformer had been burned out as well as the thermostat and promptly replaced it with a new one he had on his truck. Within a couple hours the furnace was working like new and the new thermostat I'd purchased separately (off Amazon - Vine smart thermostat, wifi connected) was controlling it like a champ.
Thanks again, Ron!

Axel and Brandon arrived on time, super friendly and pressional demeanor, clear and concise on the service needed and knowledgeable of the entire system and maintenance. (Whoever is paying these guys, pay them double!)

Excellent customer service! Technician is very knowledgeable on what he’s doing and he explains everything thoroughly. He arrives on time, very professional! Appreciate the great service! Thank you!

Great company to work with from A to Z. Came promptly to do estimate and provided several alternatives. Very fair price given for high end high efficiency AC and furnace units that had unbeatable warranties and top rebates from utility companies in our area. RKM came at appointed time for install and did it all in one day with complete explanations about how everything worked. Plus they did all the paperwork necessary for the rebates! Thanks RKM (invoice #5336).