Manual did a great job. He worked quickly and got the job done well! He was very nice and informative. We will definitely use NexGen again. 5 Star service!
Andrew was on time, friendly, and very knowledgeable. He explained what he was gonna do and then he got straight to work. He took pictures and showed me what he did and explained in detail how both systems operate. He then shared with me several options on how I could continue to ensure my system stays in good operating condition. Thanks Andrew!
I called NexGen for a water heater emergency service. I was scheduled an appointment for only hours after I called. The technician called and said he could even come an hour earlier! Lucas fixed the problem within 30 minutes of starting work! He was incredibly helpful and we will definitely be calling them again for any future needs. Don’t hesitate to call them!
They came out told me the problem and never showed up to fix it. Turns out what they said was the problem wasn’t the problem at all. Not only that the guy left the furnace with wires unplugged and screws not replaced. Very disappointed. They also tried really hard to get me buy a all new system. Very pushy. Friendly but pushy. I have kids in my home and we were felt without a working heater during the very cold and rainy week we had.
Jay was an incredible technician. He came super quickly and with a very friendly attitude. Quickly assessed the issue and fixed the issue immediately. Gave us detailed explanation of what the issue with our air conditioning and took a bunch of pictures of the damage. He sent an email with said pictures as well! Probably the best service me and my folks could’ve asked for. Definitely would contact Nexgen for their services again.
Martin is one of the best people I have ever met! He did such an amazing job! He was very professional. He explained to me, like what was going on and what needs to be done or what doesn’t need to be done. He gave me some very great tips to lower down my electricity bill ☺️. Over all I 100% would recommend this company. Thank you so much I really appreciate it. Btw anyone who has ever came and done things to my home would not do a very good job on cleaning up after themselves but Martin… he made sure everything was cleaned and he even put the stuff I had laying out in the back yard 😂☺️, he didn’t have to do that but he did it anyways.
Arnold was the service professional who arrived at my house to do a diagnostic check of my A/C. He was polite, respectful, on time and he explained how my A/C system was set up. He checked all the vents and the unit to make sure it was working properly. The issue ended up being with my windows and not my A/C unit so he was kind enough to waive the service fee.
I have already scheduled another appointment with NexGen to check my water heater, as they were so informative and helpful. I will call them now for all my future plumbing/ AV and heating needs!! :)
Technician was pleasant and quite knowledgeable. Gave great advice on several HVAC issues. One of best I’ve experienced. Will definitely recommend this service to others!
My AC unit stopped working during the So Cal heat wave. David Fogg was my assigned technician. David called me to know when he would arrive, asked me questions about what was happening, and he truly listened to me. David was efficient, polite, and professional. He quickly diagnosed and repaired the problem. I was very impressed with David and recommend his services. He represents himself and his company very well. They are fortunate to have a good employee like David; he is a true asset to their organization.
Our A/C unit was acting up and we needed someone to come out to diagnose the problem and fix it. We called NexGen and set up a quick appointment for the next day. The technician (Manny) called ahead of the appointment time to verify the details and then arrived on time for the appointment. He was able to quickly and efficiently diagnose the problem and fixed it even faster. No muss, no fuss - just complete satisfaction!
C. W.
Manual did a great job. He worked quickly and got the job done well! He was very nice and informative. We will definitely use NexGen again. 5 Star service!
Margaret Rodriguez
Andrew was on time, friendly, and very knowledgeable. He explained what he was gonna do and then he got straight to work. He took pictures and showed me what he did and explained in detail how both systems operate. He then shared with me several options on how I could continue to ensure my system stays in good operating condition. Thanks Andrew!
Jessica McConnell
I called NexGen for a water heater emergency service. I was scheduled an appointment for only hours after I called. The technician called and said he could even come an hour earlier! Lucas fixed the problem within 30 minutes of starting work! He was incredibly helpful and we will definitely be calling them again for any future needs. Don’t hesitate to call them!
Melissa Thomson
They came out told me the problem and never showed up to fix it. Turns out what they said was the problem wasn’t the problem at all. Not only that the guy left the furnace with wires unplugged and screws not replaced. Very disappointed. They also tried really hard to get me buy a all new system. Very pushy. Friendly but pushy. I have kids in my home and we were felt without a working heater during the very cold and rainy week we had.
Amethyst Miller
Jay was an incredible technician. He came super quickly and with a very friendly attitude. Quickly assessed the issue and fixed the issue immediately. Gave us detailed explanation of what the issue with our air conditioning and took a bunch of pictures of the damage. He sent an email with said pictures as well! Probably the best service me and my folks could’ve asked for. Definitely would contact Nexgen for their services again.
Snow Nguyen
Martin is one of the best people I have ever met! He did such an amazing job! He was very professional. He explained to me, like what was going on and what needs to be done or what doesn’t need to be done. He gave me some very great tips to lower down my electricity bill ☺️. Over all I 100% would recommend this company. Thank you so much I really appreciate it. Btw anyone who has ever came and done things to my home would not do a very good job on cleaning up after themselves but Martin… he made sure everything was cleaned and he even put the stuff I had laying out in the back yard 😂☺️, he didn’t have to do that but he did it anyways.
Richelle Drost
Arnold was the service professional who arrived at my house to do a diagnostic check of my A/C. He was polite, respectful, on time and he explained how my A/C system was set up. He checked all the vents and the unit to make sure it was working properly. The issue ended up being with my windows and not my A/C unit so he was kind enough to waive the service fee.
I have already scheduled another appointment with NexGen to check my water heater, as they were so informative and helpful. I will call them now for all my future plumbing/ AV and heating needs!! :)
Floyd W Pitts, J.D., Consulting LLC
Technician was pleasant and quite knowledgeable. Gave great advice on several HVAC issues. One of best I’ve experienced. Will definitely recommend this service to others!
Jeffrey Horn
My AC unit stopped working during the So Cal heat wave. David Fogg was my assigned technician. David called me to know when he would arrive, asked me questions about what was happening, and he truly listened to me. David was efficient, polite, and professional. He quickly diagnosed and repaired the problem. I was very impressed with David and recommend his services. He represents himself and his company very well. They are fortunate to have a good employee like David; he is a true asset to their organization.
Kevin McGonagle
Our A/C unit was acting up and we needed someone to come out to diagnose the problem and fix it. We called NexGen and set up a quick appointment for the next day. The technician (Manny) called ahead of the appointment time to verify the details and then arrived on time for the appointment.
He was able to quickly and efficiently diagnose the problem and fixed it even faster.
No muss, no fuss - just complete satisfaction!