I cannot say enough great things about Nexgen! Our sales rep, Randi, was so helpful and informative, I felt confident in signing the contract without getting estimates from other companies. The abatement company started removing the asbestos within an hour of signing the contract. The install team arrived the next morning and worked tirelessly for 2 days solid. They were very clean, polite, and did an amazing job. I’m thrilled with our new system. Thank you Nextgen!
Edward was the nicest sweetest maintenance person I have met in decades. He was professional he was honest and he knew what he was doing. The kid is smart ❤️ I will definitely use this company repeatedly and highly recommend them.. Thank you Edward!
I called Next Gen to get a a third quote as I know I need a whole new system. Manny the technician sent to evaluate my home air was the best person that showed up so far! He was thorough, professional, on time and communicative about arrival. He really took the time to explain the different aspects of my system and where we are at. I have been doing my research so I know he was being transparent and on point.
Waiting for my estimate! Thank you so far and great job Manny on your service today.
The worker was very knowledgeable and helpful. He also had an amazing personality and friendly. He was straight up about everything. Leaving nothing out. He didn’t try to take us for our money. I 100% recommend this company for any problems you may have for your A/C or heating system.
Service guy Julio was very nice, very knowledgeable but the rates are outrageous. He quoted $1,800 to install a water heater that I would provide. It only takes 2-3 hours to do the job! $600 an hour! When I told him I was going to shop around he dropped it to $1,500. Gee thanks! Now it's only $500 an hour! Mind you this is a water heater in a house that was fully updated in 2007. No electrical, ventilation or plumbing work is needed...just a basic swap. Unless you have money to burn try somebody else.
Eddie was great. He was able to come earlier than the scheduled appointment. He also showed me and explained everything he was doing. He showed me the problem area versus how the area was supposed to look. He recommended repairs that would most likely go out soon but was not pushy about the repairs. He was very friendly and professional.
These guys were awesome! Michael A came to service our HVAC and Richard/Clemente did our tankless water heater maintenance. Reasonably priced, super professional and prompt! Would hire again! Reports were also issued almost immediately - impressed!
After about 3 years of this New and Expensive heater not working we were fed up… we replaced their system with a different company and will be taking legal action… they sent about 6 technicians to try and fix it. None of them could get our heater to work and they never replaced it for us…
tiffani goff
I cannot say enough great things about Nexgen! Our sales rep, Randi, was so helpful and informative, I felt confident in signing the contract without getting estimates from other companies. The abatement company started removing the asbestos within an hour of signing the contract. The install team arrived the next morning and worked tirelessly for 2 days solid. They were very clean, polite, and did an amazing job. I’m thrilled with our new system. Thank you Nextgen!
Agnes Haw
I saw NexGen has quite good reviews, so I called & requested for quotation. Rich was very helpful & provided me with excellent customer service.
Travis & Abraham were at my house to check on my plumbing issue today. They are very nice & helpful & provided me with the info I needed.
Maria Martinez Medium
Edward was the nicest sweetest maintenance person I have met in decades. He was professional he was honest and he knew what he was doing. The kid is smart ❤️ I will definitely use this company repeatedly and highly recommend them.. Thank you Edward!
Parag Patel
Tanner, my service technician was professional and courteous. He took his time to listen to our complaint and did a thorough inspection of our system.
He explained his findings and offered solutions to which he said he would return in 2 weeks to follow up.
Happy with his service and I told him I will only request for him going forward.
Jennifer Luna
I called Next Gen to get a a third quote as I know I need a whole new system. Manny the technician sent to evaluate my home air was the best person that showed up so far! He was thorough, professional, on time and communicative about arrival. He really took the time to explain the different aspects of my system and where we are at. I have been doing my research so I know he was being transparent and on point.
Waiting for my estimate! Thank you so far and great job Manny on your service today.
Taylor Chapman
The worker was very knowledgeable and helpful. He also had an amazing personality and friendly. He was straight up about everything. Leaving nothing out. He didn’t try to take us for our money. I 100% recommend this company for any problems you may have for your A/C or heating system.
Jose Rodriguez
Service guy Julio was very nice, very knowledgeable but the rates are outrageous. He quoted $1,800 to install a water heater that I would provide. It only takes 2-3 hours to do the job! $600 an hour! When I told him I was going to shop around he dropped it to $1,500. Gee thanks! Now it's only $500 an hour! Mind you this is a water heater in a house that was fully updated in 2007. No electrical, ventilation or plumbing work is needed...just a basic swap. Unless you have money to burn try somebody else.
Kaytlyn Manasco
Eddie was great. He was able to come earlier than the scheduled appointment. He also showed me and explained everything he was doing. He showed me the problem area versus how the area was supposed to look. He recommended repairs that would most likely go out soon but was not pushy about the repairs. He was very friendly and professional.
Lily Reel
These guys were awesome! Michael A came to service our HVAC and Richard/Clemente did our tankless water heater maintenance. Reasonably priced, super professional and prompt! Would hire again! Reports were also issued almost immediately - impressed!
M L
After about 3 years of this New and Expensive heater not working we were fed up… we replaced their system with a different company and will be taking legal action… they sent about 6 technicians to try and fix it. None of them could get our heater to work and they never replaced it for us…