Esser Air Conditioning And Heating

Being a licensed GC since 1989, I have a good eye for the true tradesmen that stand out and are passionate in their field. Matt is one of those guys. He is a shining star, a true journeyman of his craft, one of the best in the business… Congrats Matt and ESSER Air Conditioning…🏆🏆

Our A/C went bad on a Sunday morning so we called Esser to find the problem and fix the system. The technician arrived promptly and was very nice. Initially, the technician found the fuses needed replacing ($350). A few minutes later he let me know the condenser fan motor needed to be replaced ($1,200). We reluctantly agreed, paid and the A/C was working. Regrettably, I did not check the unit until later in the afternoon and the attached photo was what I found. Yes, that is a few wires coupled by wire nuts, taped together sitting above finished unit. I think after spending $1,500+ the unit should look finished. Not particularly happy about the experience.

Chris was thorough in diagnosing the issues with our air conditioning unit. He was pleasant to talk to and went above an beyond, replacing our filters and even cleaning the vent.

We have had Chris out to our facilities multiple times and he always goes above and beyond. He's always friendly and professional. Chris knows his work well and will always provide the best and most cost effective solution to our issues. If I could give 10 stars I would.

Reuben was incredible! Very professional, went above and beyond on every point. Not only that, he came to our home to repair our AC at 8 pm on a Saturday night! And we have requested him to do our regular maintenance.

Hey, the people are great.
But, I had this problem discovered on Friday (4-21-23). I was present when the Tech talked with the manufacturer and the part was ordered (I Thought). I knew there was a delay due to the parts location (East Coast). However, when I was talking with the office rep on 4-26-23 the part was then ordered, because of payment. Hello, tell us this issue, on the first day. Now, the delay adds 4 more days. Just saying, poor communication. If authorization was needed on the initial day, TELL US. I'm noting this issue so the rest of you guys don't swelter longer than you have to.

I’ve had nothing but great service from Esser. They’ve replace 3 of my aging a/c units with more efficient Trane units. Whenever I’ve had an issue they have come out within a few hours, identified the problem and solved it.

You definitely want Aaron Medina as your Technician! He was wonderful to work with. Gave fantastic service removing and replacing my HVAC system. Always kept me informed of the details and always on time for scheduled appointments. He also replaced my water heater. Still received his fantastic service!

Esser is a well-regarded business in Coachella Valley. They’ve been servicing our condo for years. We find them friendly, reliable and professional. The technicians are really efficient. Happy to recommend.

Jason was very friendly, professional and knowledgeable. Turns out he was the one who installed my system almost two years ago. I found that comforting. Thank you, Jason.