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Family Plumbing Heating & Air Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Enrique Alvarezroman

Great good quality and very punctual. Came to service a tankless water heater. Called around and these guys had the best rate and were able to show up same day. Darrel the plumber was upfront and honest and was able to get my hot water back and ensured everything was working before leaving.

Natalie Arellano

I called the morning I saw rusty water coming down my kitchen wall behind my cabinets. I got through immediately, explained what was going on and someone was out to our home within in a couple of hours the same day! They immediately referred us to a mitigation company who contacted us that same day and came out that same day as well. After the wall was opened up, dried out a little and ready for inspection, I called Family plumbing back and they had someone out again within a few hours, it was about 4pm when they came. They were able to diagnose the problem, go get the parts and have it repaired by 5:30pm that day! A leaky pipe in your wall is stressful enough without having to deal with a horrible company fixing it! From management to their plumbers/techs all were courteous, nice, respectful and attentive! I will only use them for anything I need in the future! I’ve used other in the area prior and they were not professional that is why I call Family! Thank you Family plumbing!

Rhonda Whorrall

For starters, I'd like to say we were extremely happy with the professional treatment and the great work we had done with "Family Plumbing Heating & Air" company..
We had the pleasure of having a man named Darrell
Doing the work on the plumbing in our house. He was very knowledgeable and very helpful in so many ways. He always took his time to explain very patiently if we had any type of question, hard worker, very pleasant, knowledgeable, professional, clean, and knows how to get the job done RIGHT!
We are some happy costumers and would highly recommend them. Darrell is the MAN!
Thank you!
Rhonda + Steve

R W

Darrell showed up ready to help and did a great job! He was very friendly, informative and gave me tips on how to keep the kitchen sink from being clogged in the future. Turned me on to a new and better product for upkeep and maintenance. I would recommend Darrell and the Family Plumbing to friends in the future 👍🏻

Trenton Palmer

Darrell was fantastic! He came the same day I called to check our dishwasher when we moved in. He was extremely knowledgeable and took the time to explain everything he was checking, to include maintenance tips and plumbing products. He even took the extra step of checking our water pressure and tankless water heater since we had just moved in. Highly recommend this professional company.

Karen Wurfel

Omar, Nick and Gavin did a great job on our air conditioner install on a hot day. The office is great and supportive in scheduling you. They were on time. Gave us accurate estimates on time and cost. I just got thru calling them to come re a plumbing problem. We have used them for 6 years now and are always pleased. Highly recommend.

Alisha Leigh

I needed a washing machine outlet box installed in a difficult location. Darrell came by for an estimate and I was able to schedule the work the very next day. He did a great job and got everything completed in less than a day, even having to deal with a few things that came up. He was a pleasure to talk to and I would absolutely call him again for any future work I need done.

Kathleen Rigby

This company is amazing. Friendly and professional. We've used them a few times, and they're always wonderful. Daryl is awesome!!

Derek Powell

We came home after a night out and discovered a pool of water in our garage - it was from our water heater and it was leaking. We called a few plumbers but Family Plumbers actually picked up. They walked us through how to shut off the water to the appliance and said someone would be out the next morning. Darrell came by and was very friendly. He walked us through the options and we took his recommendation. He also took the time to explain the science and options we had to continue monitoring the water heater so we wouldn’t encounter this again, particularly given we were so lucky to find this leak so soon after it started. It definitely could have been worse. I would recommend this business and if you can, ask for Darrell by name. He’s easy going, professionally solid and one the best coolest dudes I have come across. Thanks Darrell and thank you Family Plumbing.

Lucinda Ross

This business has done work for the owner and previous renters at our address before, so after a high estimate from another establishment we gave them a call to run a camera . Darrell arrived in the Am spent a good 1.2 hours running the snake and was able to brake through. The camera he grabbed wasn't working so he ran back to the shop and made another attempt. Unfortunately the head on this one was two big. But he called the office and they put a work order in to return and run the smaller camera once it's repaired. The company through in a container of bio clean for the inconveniences. He took a quick look again under our sink made a quick fix. The line is now flowing once more and he will return to run the camera to be sure it was just a back up because of a clog. All in all good service, friendly and informative. I'm satisfied with the service. Would use them again.

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