Bell Brothers Plumbing Heating, & Air

If I could give Bell Brothers negative stars I would. I was quoted 31k for a new HVAC System for a 1000 sq ft house. At the time I thought this was our only option, after much debate and other quotes we realized this was not right nor financially okay for us. We called the next day to cancel the job and were told a firm No and we would be charged for any parts that came in (we accepted the offer 1 day prior). First of all the job on the house hadn't started and we had a 5 day window time to cancel per their agreement, California Federal Law also states we have a 3 day window to cancel.

The employee was pushy and very aggressive about the sale and I was not comfortable with how this situation was handled. We were able to cancel THANK GOD. Had we not been firm we would be 31k out with a system that was way too oversized for our modest house. I fear for the older generation or someone without a backbone being swindled by this company and their hard upselling.

We have been with Bell Brothers for many years. They are very professional and customer service is always topnotch. I highly recommend them.

Annual plumbing check up. Both Cameron and Derreck were very professional and explained everything they did. Cameron even changed out my total house water filter. I really like Bell Brothers.

Called about a water leak. Was given a same day appointment. Travis was knowledgeable friendly courteous.
The price he quoted is the price we paid

Brian came to perform our 18-point furnace maintenance checklist on 3/11/2023. He was on time, friendly, and completed his inspection and maintenance professionally. He also helped us with an issue with our Honeywell thermostat. He is a great representative of Bell Brothers Plumbing Heating and Air!

Quinn, was excellent he stayed focus on the job at hand, which was installing our thermostat. He was very knowledgeable, kind , and professional and gave us options that saved us money in the long run. I highly recommend Bell Bros for any AC/ Heating needs, I have even used them for plumbing in the past with excellent experience as well.

The Bell Brothers window installation team were awesome! They kept it professional and focused to get the job done perfectly and in a in a timely manner! They took pride in what was accomplished! Thank you so much! I would recommend this team to anyone new to making their home how they would dream of it to be!

Had them come out for a plumbing inspection. Jesus Salinas arrived right on time (and his trainer, Jody Tea, was right behind). It was the expected Bell Brothers presentation - a smile, positive greeting, clean uniform, "booties" on before entering the house. Jesus did a thorough inspection with a running commentary of what he found. Jody would add ideas from his years of experience. No high-pressure sales job, just a presentation of what issues they discovered and how they could fix them. I'm definitely calling them back!!!!

Had a great experience with Marcello today, he was very informative and was a great problem solver. He was quickly able to diagnose the issue with our house plumbing and then solve our problem! I will definitely call Bell Brothers again in the future!

Keith the technician was great. Very knowledgeable, professional, informative, friendly. Unfortunately, today it is not easy to find a technician that really loves what they do for a living - Keith loves his profession and is excellent at what he does.