We have been with Bell Bros since 2002 and used them in multiple homes. They never disappoint and always exceed our expectations, while also finding ways to save us money. The crews are always very, very respectful, prompt, communicative and considerate. They are not just in it for the business part, they literally treat you like family.
3 times no show, over a week of promised response. Only after calling multiple time venting my frustrations of the lack of professionalism, did they finally show up (4 hours late).
Every year, I use Bell Brothers to tune up my system. My A/C system is 22 years old and Bell Brothers have kept it going! Thank you. Four Star Rating is because they said they would change my filter, and they didn’t. Last year, the tech didn’t have change, so he ended up with a decent tip!
The Technician Justin was awesome. He was personable and friendly. He was on time and respectful of my property. Furthermore, he provided a clear plan of expectations regarding my scheduled maintenance check before starting the work. Once completed, he provided all the details after the maintenance check. In my opinion, Justin represented the Bells Brothers ...... brand very well. Thank you, Bell Brothers, for good quality Technicians.
Signed up for the package for annual maintenance. Great value.. includes HVAC, PLUMBING. Tech's came out to service HVAC. Findings were explained simply and suggestions recommended. My HVAC is 20 yrs old but had been working fine..but I'm sure it's time to update. Quotes were explained to replace unit. I felt the quote was fair, but the only thing was that I had to decide that day or the quote given possibly would not be available later. When you are going to spend an substantial amount of money I don't think you should have to decide right then and there.
I had them come out to do a once over on my AC unit before the heat of summer. Got an appt scheduled with no problems within a week. On the appt day I was notified once by text and once by email that a technician was on his way. Salvador was my technician again. As with last time he came out he was very professional and told what he was doing and that everything was working in parameters. Suggested something to extend the units performance as well as their maintenance contract with no hard sell. I would recommend Bell Brothers to others.
I had a furnace and AC inspection and the technicians could not have been more professional and helpful! They were also very friendly and knowledgeable. It was such a great value, and I signed up for their yearly service which is actually a good deal if you are a homeowner. I trust them to do all our HVAC and duct work for our home! OH - they also do plumbing!
Malcolm Stewart did the inspection. Malcolm was on time and thorough. He was professional, friendly, and explained everything he was doing. I've always been happy with Bell Bros. services, and Malcolm, individually, really stood out for me.
They were on time, actually about a month early since another appointment in our area canceled (I guess) so they were early. Technician was honest, straight forward and didn't try to con us into anything. Very professional. We'll use Bell Bros. again. Thank You
This comment concerns routine Maintenance on my home AC. Your tech Kevin has a great personality and kept me appraised of what he was doing and the results of his test. This is exactly of what I was looking for concerning annual maintenance on my AC. This is the type of young man that your business needs to succeed in the future. Keep him on the training track and give new him opportunities and challenges to climb the ladder in your business.
Vanessa McHenry
We have been with Bell Bros since 2002 and used them in multiple homes. They never disappoint and always exceed our expectations, while also finding ways to save us money. The crews are always very, very respectful, prompt, communicative and considerate. They are not just in it for the business part, they literally treat you like family.
B Silva
3 times no show, over a week of promised response. Only after calling multiple time venting my frustrations of the lack of professionalism, did they finally show up (4 hours late).
Left my breaker box open (see photo)
300 Degree Whiskey
Every year, I use Bell Brothers to tune up my system. My A/C system is 22 years old and Bell Brothers have kept it going! Thank you.
Four Star Rating is because they said they would change my filter, and they didn’t.
Last year, the tech didn’t have change, so he ended up with a decent tip!
Robert Daniel
The Technician Justin was awesome. He was personable and friendly. He was on time and respectful of my property. Furthermore, he provided a clear plan of expectations regarding my scheduled maintenance check before starting the work. Once completed, he provided all the details after the maintenance check. In my opinion, Justin represented the Bells Brothers ...... brand very well. Thank you, Bell Brothers, for good quality Technicians.
SILAS RICHARDSON
Signed up for the package for annual maintenance. Great value.. includes HVAC, PLUMBING. Tech's came out to service HVAC. Findings were explained simply and suggestions recommended.
My HVAC is 20 yrs old but had been working fine..but I'm sure it's time to update. Quotes were explained to replace unit. I felt the quote was fair, but the only thing was that I had to decide that day or the quote given possibly would not be available later. When you are going to spend an substantial amount of money I don't think you should have to decide right then and there.
Dave Hart
I had them come out to do a once over on my AC unit before the heat of summer. Got an appt scheduled with no problems within a week. On the appt day I was notified once by text and once by email that a technician was on his way.
Salvador was my technician again. As with last time he came out he was very professional and told what he was doing and that everything was working in parameters. Suggested something to extend the units performance as well as their maintenance contract with no hard sell.
I would recommend Bell Brothers to others.
Theadora Fuerstenberg
I had a furnace and AC inspection and the technicians could not have been more professional and helpful! They were also very friendly and knowledgeable. It was such a great value, and I signed up for their yearly service which is actually a good deal if you are a homeowner. I trust them to do all our HVAC and duct work for our home! OH - they also do plumbing!
Michael Applegate
Malcolm Stewart did the inspection. Malcolm was on time and thorough. He was professional, friendly, and explained everything he was doing. I've always been happy with Bell Bros. services, and Malcolm, individually, really stood out for me.
Jack Voice
They were on time, actually about a month early since another appointment in our area canceled (I guess) so they were early. Technician was honest, straight forward and didn't try to con us into anything. Very professional. We'll use Bell Bros. again. Thank You
Thor Sparre
This comment concerns routine Maintenance on my home AC. Your tech Kevin has a great personality and kept me appraised of what he was doing and the results of his test. This is exactly of what I was looking for concerning annual maintenance on my AC.
This is the type of young man that your business needs to succeed in the future. Keep him on the training track and give new him opportunities and challenges to climb the ladder in your business.