I just recently moved into my house and my toilet downstairs and thermostat were giving me issues. My toilet was severely clogged, my downstairs AC was not blowing, and my upstairs heater was not shutting off when it was scheduled too (my SMUD bill was being affected by this issue.) The heat was so bad upstairs that I was sleeping downstairs to be comfortable and having to walk upstairs to use the restroom (Yes I know, HUGE inconvenience.) A friend of mine that had a great experience with bell bros recommended that I give them a call. After stating my issues and concerns with them over the phone, they informed me that they were able to send out two workers that would individually work on both issues that same day!
Michael Flojo, and Wilber Aguilar did an amazing job and were very professional! Not only was my toilet quickly fixed, but Michael went above and beyond and went to Home Depot to buy a product to cover any scratches that were in my toilet. I truly couldn’t be any happier with the finished look (I’ve never seen a shinier toilet!)
Wilber made his way in the attic and immediately determined that I had a bad motor as well as a wiring issue. He fixed both issues and before he left he made sure to test out all the vents upstairs and downstairs to make sure everything was working properly. All in all, their visit was quick and efficient and I was very impressed with their services! Bell bros goes above and beyond for their customers and I will not hesitate to contact them for any future issues I have. I can finally sleep comfortably upstairs and enjoy my shiny toilet :)
Christian came out to our home to perform the rejuvenation service on our HVAC system and was extremely informative of what the service includes and exactly what to expect. After completing the 26 point service inspection, I was provided with a complete report on the findings including photos of all the areas that were tested. I highly recommend this company to anyone who cares about extending the lifespan of their HVAC system and wanting the peace of mind that the system will perform at its best.
Tom went above and beyond. He quieted our air conditioner buy adding a few rubber bushings to our unit. Just part of the exceptional service he gave us. Thanks Tom and Thanks Bell Bros. For sending him.
Jacob was very knowledgeable and provided great customer service. He had a good idea of what the issue might be from my description and the similar issues others in the area were having. Experience and attention to detail matters!
Wonderful, the technician his name was Ryan Marsh he was very thorough went beyond he explained how my pipes were running under my house (unlike the other plumbing company that came out the day before and charged me alot of money and did nothing and I mean nothing) so I called bell brother and within half hour they were here and the kid had my pipes cleared out in half hour very knowledgeable can't say enough good things about that kid I will be requesting him if I ever need something done I also signed up for their rewards program it's really worth ten dollars a month. Thank you bell brothers and Ryan for your honesty. Janice wise
A simple request for an estimate for sliding glass door and large kitchen window led to a response that it was not worth their time to come out and provide an estimate. I don’t know who these guys are, but they’re not the Bell Brothers I know. After accidentally hearing them talk down to my wife I would never use Bell bros for anything.. they were not the smiling faces seen on TV.
***************************************************************** Only left 1 star to be able to post!!!!!!! Bell Brothers is no longer a family owned business!!!!!!! The have been bought out by Service Champions.....Strictly a service company that turns its employees into salespeople!!!! A Plumber came out to my elderly neighbor's home in April of 2023 for a plumbing "inspection". He crawled under the house and emerged and informed her that ALL of her plumbing (waste and water) was shot and in immediate need of replacement. Total estimate....$34,000. When I heard this from my wife, who spoke with our neighbor, I immediately went over and reminded her that I have been a Journeyman Plumber for 35+ years. I inspected her underfloor piping systems and found ZERO deficiencies. This is absolutely unacceptable, a once reputable company resorting to EXTORTING our elderly senior population.
Brian is a great service representative for Bell Brothers Plumbing Heating & Air. Service requests are easy to schedule and everything always works perfectly. Thanks for being on time too!!!
I'm an engineer - service technician took time to thoroughly explain AC cooling cycle operation of my equipment with comments about the good and what i needed to watch closely in the following years.
Brenda Velasquez
I just recently moved into my house and my toilet downstairs and thermostat were giving me issues. My toilet was severely clogged, my downstairs AC was not blowing, and my upstairs heater was not shutting off when it was scheduled too (my SMUD bill was being affected by this issue.) The heat was so bad upstairs that I was sleeping downstairs to be comfortable and having to walk upstairs to use the restroom (Yes I know, HUGE inconvenience.) A friend of mine that had a great experience with bell bros recommended that I give them a call. After stating my issues and concerns with them over the phone, they informed me that they were able to send out two workers that would individually work on both issues that same day!
Michael Flojo, and Wilber Aguilar did an amazing job and were very professional! Not only was my toilet quickly fixed, but Michael went above and beyond and went to Home Depot to buy a product to cover any scratches that were in my toilet. I truly couldn’t be any happier with the finished look (I’ve never seen a shinier toilet!)
Wilber made his way in the attic and immediately determined that I had a bad motor as well as a wiring issue. He fixed both issues and before he left he made sure to test out all the vents upstairs and downstairs to make sure everything was working properly. All in all, their visit was quick and efficient and I was very impressed with their services! Bell bros goes above and beyond for their customers and I will not hesitate to contact them for any future issues I have. I can finally sleep comfortably upstairs and enjoy my shiny toilet :)
Brandon Fratis
Christian came out to our home to perform the rejuvenation service on our HVAC system and was extremely informative of what the service includes and exactly what to expect. After completing the 26 point service inspection, I was provided with a complete report on the findings including photos of all the areas that were tested. I highly recommend this company to anyone who cares about extending the lifespan of their HVAC system and wanting the peace of mind that the system will perform at its best.
Bob Wilkerson
Tom went above and beyond. He quieted our air conditioner buy adding a few rubber bushings to our unit. Just part of the exceptional service he gave us. Thanks Tom and Thanks Bell Bros. For sending him.
Sean Hernandez
Jacob was very knowledgeable and provided great customer service. He had a good idea of what the issue might be from my description and the similar issues others in the area were having. Experience and attention to detail matters!
Saevaughn Wallace
The two representatives they sent to our house was very professional, polite, thoughtful, and informative. Would definitely recommend to someone else.
Janice Wise
Wonderful, the technician his name was Ryan Marsh he was very thorough went beyond he explained how my pipes were running under my house (unlike the other plumbing company that came out the day before and charged me alot of money and did nothing and I mean nothing) so I called bell brother and within half hour they were here and the kid had my pipes cleared out in half hour very knowledgeable can't say enough good things about that kid I will be requesting him if I ever need something done I also signed up for their rewards program it's really worth ten dollars a month. Thank you bell brothers and Ryan for your honesty. Janice wise
Nick Rhodes
A simple request for an estimate for sliding glass door and large kitchen window led to a response that it was not worth their time to come out and provide an estimate. I don’t know who these guys are, but they’re not the Bell Brothers I know. After accidentally hearing them talk down to my wife I would never use Bell bros for anything.. they were not the smiling faces seen on TV.
Matt Rains
*****************************************************************
Only left 1 star to be able to post!!!!!!! Bell Brothers is no longer a family owned business!!!!!!! The have been bought out by Service Champions.....Strictly a service company that turns its employees into salespeople!!!!
A Plumber came out to my elderly neighbor's home in April of 2023 for a plumbing "inspection". He crawled under the house and emerged and informed her that ALL of her plumbing (waste and water) was shot and in immediate need of replacement. Total estimate....$34,000.
When I heard this from my wife, who spoke with our neighbor, I immediately went over and reminded her that I have been a Journeyman Plumber for 35+ years. I inspected her underfloor piping systems and found ZERO deficiencies. This is absolutely unacceptable, a once reputable company resorting to EXTORTING our elderly senior population.
Judy Whaley
Brian is a great service representative for Bell Brothers Plumbing Heating & Air. Service requests are easy to schedule and everything always works perfectly. Thanks for being on time too!!!
Ron Becker
I'm an engineer - service technician took time to thoroughly explain AC cooling cycle operation of my equipment with comments about the good and what i needed to watch closely in the following years.