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    NexGen HVAC & Plumbing Reviews - 100

    4.8
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    JT Smith

    Christian provided excellent customer service; he did a thorough inspection and maintenance of our air conditioning; no surprise charges! As we just purchased and moved into this home, the education he provided on our systems was very useful. This gentleman enjoys his job and helping people to be the most comfortable in their environment. Highly recommended. Thanks!😀

    Kerry Robb

    Had a horrible experience with NexGen, 1. They did not keep their promises to complete their work. 2. They did not return my phone calls after being told I would hear from them by the end of the day, 3.They started work before obtaining permits. 4.They charged me the full amount before the work was completed. 5. I am still waiting on their work to be completed 3 weeks after work was started on my project after I was told they would complete it in 3 days. I am very disappointed! And all this just to replace my water main. I should have done the work myself and saved myself over $6800 dollars and all this aggravation.

    John Wildman

    Our heater went out and NexGen sent out Arnold to our house in Capistrano Beach. He called to let us know he would be 30 minutes out and arrived one time. He was super courteous and made sure all my questions were answered. He looked over our old system and tried to do everything he could to fix or repair it. Seeing that we could use a new system, he recommended some great options and we will definitely be doing business with them soon.

    Eric Miller

    ⭐⭐⭐⭐⭐ Outstanding service from Isiah at Nex Gen HVAC!

    I recently had the pleasure of working with Isiah from Nex Gen HVAC, and I cannot recommend him highly enough. His expertise, professionalism, and dedication to providing top-notch service were truly remarkable.

    Isiah went above and beyond to address all of my HVAC needs. He arrived promptly, assessed the situation with precision, and explained everything in a clear and understandable manner. His attention to detail was exceptional, and he took the time to answer all of my questions patiently.

    Not only did Isiah fix the issue efficiently, but he also provided valuable advice on how to maintain my HVAC system properly. His depth of knowledge and commitment to customer satisfaction were evident throughout the entire process.

    Furthermore, Isiah's friendly demeanor and positive attitude made the entire experience a pleasure. He exhibited excellent communication skills, ensuring that I understood the necessary steps to keep my HVAC system running smoothly.

    If you're in need of HVAC services, I highly recommend reaching out to Nex Gen HVAC and specifically requesting Isiah. You won't be disappointed! Thank you, Isiah, for your exceptional service and professionalism.

    ⭐⭐⭐⭐⭐ Five stars all the way!

    Ana R

    Felipe Resendiz came to my home to perform a tune up on my ac unit, he was an awesome guy. He was thoroughly honest and I enjoyed his visit.
    Felipe Resendiz went to home depot and got the right size filter and he also bought me sunflower 🌻. I feel so confident and and on good hands.

    Kevin Reyes

    I am a maintenance member at NexGen and I have always been pleased with the technicians they send. Robbie came out and showed me all that I needed to know about my system. He was very helpful and went above and beyond. Informed me about indoor air quality and we opted to improve the air in our home. Thanks for your help and we look forward to working with NexGen again.

    Danielle Monroe

    Anthony was amazing! Not only did he figure out the problem, he also got me a new system for my house! My elderly mother really loves it

    Tom McNamara

    Communication with this company is almost none existing. My questions were answered to questions I didn’t ask. I have not received my receipt after asking 4 times. My email is asked for over and over and again answered that question and for some reason refuse to accept what my email is. I’m f I wasn’t in a bind I would have used another company.
    Technician was very experienced 30 years. As I was told repeatedly, lead me down a mistrusted road. So I became very skeptical. I was explained what my problem was by telling me how a toilet works. WTH that was very annoying and I had to walk away. I wanted our AC fixed and an explanation on what was broke. I do feel I was up charged ( without any facts to support that) just st a feeling from conversations.
    Good news is we are up and running.

    I finally received my receipt and I see why you kept it from me. Your tech disconnected the thermostat then charged me $900 to connect it. Explain that please

    Julian uy

    Michael came out our systems leaking water eveytime we turn it on. Michael found out the drain was back up. He flushed it with ease and the system back to normal. Highly recommend this guy.

    Gloria Press

    Michael A came out to my home for a tune up on my hvac system. He did a good and thorough job testing and inspecting everything. Five stars

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    Comfort
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    Staff
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    NexGen HVAC & Plumbing Hours

    • Monday 7 AM to 7 PM
    • Tuesday 7 AM to 7 PM
    • Wednesday 7 AM to 7 PM
    • Thursday 7 AM to 7 PM
    • Friday 7 AM to 7 PM
    • Saturday 8 AM to 5 PM
    • Sunday