Airmasters Heating & Air Conditioning

He was polite, curtious and knowledgeable about the units he serviced.

I called because my 21 year old unit was not cooling and Bryan came out as scheduled for the repair. Unfortunately he had to wait for me to get home to tell me the bad news. The unit had to be replaced. Truly this was kind of expected and he had already prepared a quote for replacement. I also had purchased the maintenance agreement for the year. I had them install as soon as possible since my wife is home. Casey and Raymond came as scheduled and did the removal and install on time. They were very aware of keeping the house clean as well as the yard. Very nice and very efficient with their time. I really do appreciate the time each of the staff took to make sure my house stayed as cool as possible and completed the install.

Did a inquiry online and git a text to schedule, I responded and never heard back. Also called amd never got a call back. We wanted to purchase a whole new unit and ducts etc from there but guess they're to busy to respond. Went with Comfort Concepts who responded immediately.
Def lost out on some money from us. Oh well.

Terrible.

Got my unit running again. Will probably use them again.

I’ve had my split system installed now for about 3 years with mostly no issues. I had a random issue a little over a month ago that prompted them to replace my thermostat. Ever since my thermostat has been replaced, I have had nothing but issues. It’s either the system reading from the wrong sensor so my house either drastically overshoots, or drastically under what we set the thermostat at. Now the system is in a place where it continually errors out, and the heat just simply will not run. I’ve reported this to them several times, even called their emergency support and have received no call back or urgency on their part.

TO BE FAIR: The technicians they have sent on site have tried their hardest to fix my system. Every time they visit, they inch the system closer to running like it should. They are very professional and nice, and I appreciate what they have done for me. That being said, my heat still isn’t on, and my house is 61.

If they ever do manage to fix my system, I will update this review back to 5 stars because they have been, for the most part, a great company to work with. However, since my heat hasn’t worked an entire weekend for over a month now, and I do not feel any sort of urgency from them at this point, my frustration is starting to build.

$12,000 and 3 years later after having my entire system replaced, it’s hard to say whether I would recommend or use their service again.

I have been a satisfied Airmasters client for years. Never a complaint. All technicians over the years have been very good at what they do. Bryan, the technician who came today is absolutely the best of the best. While it had been years since his last service here, he remembered the particulars of the unit. I have called the company to request he be sent to us for every future visit.

Great work, honest people! Local family owned business. Never using another hvac company

Very helpful from even my first call where it was suggested a couple tips that could fix my issue which it did! I could have easily cancelled my appointment but felt it was important for someone professional to come look at and clean/inspect our unit. Maintenance contract is a great deal too and provided some peace of mind.

Excellent and quick service. Very professional and fixed the issue.

I've been a customer of Airmasters Heating & Air Conditioning since 1975. In all that time I can't think of one instance where I've been dissatisfied with their service. Every time I've needed them for repair or other services they have responded as they said would. Always keeping their appointment and doing excellent work. Their technicians are easy to talk with and always answer any questions asked. They always seem to know what they are doing and finish the job in a timely manner. Also they always leave the area as clean as they found it. I also like that they follow-up with a phone call after the Tech has done the work and left the site. GREAT COMPANY!