Scottsdale Air Heating & Cooling

Scottsdale Air feedback:

What sold us initially on using Scottsdale Air for the replacement of our Heat Pump was Dan Delgado...Sales Consultant in March 2018. His experience as an installer and service tech brought a sense of confidence to know that the job would be done right.

To add “icing-on-the cake” the installers (Ev and Mikey) assigned to our job were excellent! I was actually present, within earshot, for 90% of the installation time and found both of them individually highly technically competent and worked well together when teamwork was needed.

Our most recent experience with Scottsdale air was on September 19, 2019. We had a service call from Scott Baker who is outstanding! He diagnosed the problem, consulted with Jacob on the telephone, and had a solution in minutes. Scott replaced the E 30 flex board that was under warranty and it solved our problem.

Scott, a technician who has serviced my unit before and who I trust, came to do a simple check-up on the heater. The unit ran as an a/c unit a couple of weeks ago and as a heating unit last March, so I expected a simple trip.
I was wrong, as Scott began, the u it would not work. No heating, no blowing...literally nothing. He immediately assessed the problem as a bad board. He did additional testing and learned the motor for the blower was also dead. The unit is 9 years old...thank goodness.
Nine years ago, Mike, the owner visited me to discuss a new unit. When he showed me the numbers, I saw a line for $2000. When I asked what it was, he said it was a warranty. I normally don’t but warranties, but did so this time. Thank goodness. The warranty covered both parts and labor. The service to replace the parts was free.
I was amazed, but Scottsdale Air got parts for a 9 year old unit the next day. Scott returned the next day and did the work. I am always appreciative because Scott does not mind my watching and asking questions.
As a reflection of. Scott’s consistent commitment to superior customer service, after completing the repairs, Scott ensured both the heater and /c worked.
I am now ready for the winter.
Scottsdale Air is not perfect, but they “hit it out of the park” for me this time. Ask for Scott, it is worth the wait. Richard Glady

Had our yearly tune-up. As usual technician was professional and informative. Answered all of our questions. Technician made suggestions but not once was high pressure or alarmist. Appreciate good customer service. We are in the market for a new system and will definitely make Scottsdale Air our go to supplier.

I am very pleased with Scottsdale Air's excellent service. I especially want to commend Russ Byrum. He was very friendly, knowledgeable, and helpful in explaining everything involved with purchasing and installing my new Trane Air Conditioner. He was very patient in walking me through the whole process. And he is Dog Friendly, I liked that! Thank you, Russ! The gentlemen that installed the AC were great and did the job quickly and efficiently, leaving the area clean before leaving.

Best Customer Service Around!

I worked with the Scottdale Air team while renovating a home I had just purchased. They came out and help me create an efficient plan to reduct the house and maximize the air systems abilities. They were extremely professional, courteous, and clean with the work they completed. I could not have made a better decision than to choose Scottsdale Air for my heating and cooling needs.

Thank You!!

Last summer I had 4 different TOP RATED AC companies come out to quote my new home (14 year old AC unit) for a new AC unit.

From the office staff, Sales Rep and to Technicians Scottsdale Air responded very quickly and were very professional and didn't try to sell me something I didn't need.

They were very knowledgeable, informative, honest and willing to answer all of my questions; they gave me the best value for my money.

This summer I will be adding a mini-split in my master-bedroom and Scottsdale Air came to my home again and quoted a great price.

I'm thrilled with my new a/c unit and excited for my new mini-split in my master bedroom; would HIGHLY recommend Scottsdale Air for any of your air-conditioning or heating needs.

John was the technician today. He communicated very clearly and was very professional. In my situation, I’ve sold my house and did t want to unnecessary repairs unless called for. John was balanced in providing me the information I needed to make a decision.

I will wind up doing some additional work on my HVAC system and will definitely use Scottsdale Air & Heating.

Great service, reasonable, professional, coupled with excellent communication.

Our A/C unit is under warranty and went out last night. Dave came out this morning and was able to get a complicated problem fixed in one visit. A part had to be replaced from the manufacturer. Dave took the time to pick up the part, comes straight back and get everything fixed. It took more time than most service calls, but he kept me up to date throughout the process. On top of that, he was also able to replace the filters in the air handlers and do maintenance on our other unit even though I had not scheduled it ahead time. Thank you for your hard work Dave! Thank you Scottsdale Air Heating & Cooling for keeping great employees like Dave and Russ.

Scottsdale Air is a first class company. Everyone that I worked with during the installation of our new AC unit was on time, respectful and knowledgable. They answered all of my questions and helped me understand exactly what I was getting and how to use the equipment. I was very pleased with the overall experience. Thanks for everything Scottsdale Air!

scottsdale air and their entire team are excellent - if there were 10 stars we would not hesitate to give them - as they are the finest mechanical contractors - we are thankful for their professionalism and craftsmanship. they came in and fixed and replaced work by a less-qualified contractor -- highly recommended. A+