Scottsdale Air Heating & Cooling

I want to compliment Jonathon the technician and his trainee who visited to repair our AC. Jonathon is smart and shares his knowledge in a way that helps me as a customer what's happening. He is technically strong and checks and double checks the work, and he is committed to get the job done worked through dinner hour to assure that we had our air back on. THANK YOU JONATHON!

I was very frustrated today with my experience. I had used Scottsdale Air & cooling before. They had come and done a good job. Today, the technician showed up and said my roof was too tall and he could not work on a tile roof. This is despite the fact that they had been here before and worked on my roof. I had taken the day off to be here for them and they just said no and left. Why they agreed to the appointment if they had these concerns, I do not know. They really left me in a lurch. I will not be calling them again.

We have had a number of good experiences with Scottsdale Air. Each time, the technician arrived on time. He clearly explains what work is needed.

We had a pre-summer maintenance check of the AC units. The technician remembered the previous visit and made sure to review what had been done.

Most recently, the company installed missing vents. They are very honest, honored the quote they gave us -- even when the job became more complicated then they had originally thought. We greatly appreciate the good service.

Have used Scottsdale for several years ; I think they are the best.

I cannot say enough how great my service was from Scottsdale Air. I worked with Eric, who did an excellent job of figuring out what my issue was with getting my house cooled off. He didn't try and sell me into a larger unit like a few other companies had tried to do, instead he got me the right setup. I highly recommend Scottsdale Air and can't thank them enough for getting me fixed up.

Our 12 yr old A/C system was going downhill fast, and Scottsdale Air was able to quickly put together a plan to replace it with a new high efficiency unit before we experienced a total failure of the system. Steve did an awesome job of laying out a variety of options in a replacement system, and the entire experience was handled in a very professional and friendly manner. I highly recommend Scottsdale Air for your heating and cooling needs!

What a great experience to work with a company that values its quality and people. Dave did an outstanding job. Followed up on parts I needed, stayed in touch , got the job done. Our three A/C systems work fine now.
Definitely will call Scottsdale Air again and ask for Dave.

We love Scottsdale Air. Everything always runs smoothly. From the initial phone call to the service call itself, it is always a pleasure doing business with this company. Their techs are well trained and personable. The work is always done correctly the first time. Wouldn't use anyone else. Thank you Scottsdale Air.

Scheduled Maintenance visit today. My technician Scott Baker gave me a call to let me know he was on his way. He gave me ample notice, as it gave me time to get home. We have 2 units that were due for maintenance. One is about 10 years old and one is 1 year old, both from Scottsdale Air. I am not familiar with what all is involved with the maintenance, however Scott spent a good amount of time on both units and their respective air handlers. When his work was done, he reviewed what he found, answered my multitudinous questions with patience AND what I really appreciated was the extra time he took to rinse the coils off on both units. He said they were dirty, which would likely affect their cooling and efficiency. THAT really resonated with me. Let me tell you why.... because "another" company used in the past, suggested a coil wash and provided a $$ quote, for "next time." It may have been reasonable. I appreciate my technician going the extra mile. That is customer service and I appreciate feeling that I can trust the company I hire, more over the face of the company....their technicians. Thank you Scott Baker.

This is a very friendly and professional operation, including the sales representative, the office receptionist/scheduler and the installers. Reviews that were read prior to signing the contract turned out to be accurate. We had 4 contractors visit and write proposals. We had to request that 3 of the 4 contractors return in order to get an "apples to apples" comparison. Scottsdale Air Heating & Cooling was the only one to come back and make an actual on-site inspection to determine if the one quote from a competitor was a necessary add-on. They agreed and gave a significantly better bid. They also met our scheduling expectations. We are anticipating that the annual maintenance will be as professional as well.