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Rescue One Air Heating & Cooling Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Brent Carrell

My wife and I needed our HVAC system replaced (our existing unit was over 25 years old!). We'd read up on which HVAC brands we trusted the most and we decided we wanted a Carrier brand HVAC system. When looking over reviews of Carrier authorized HVAC contractors in the Phoenix metro, Rescue One stood out from the rest. They had stellar reviews on Google and Yelp, they recently won the Better Business Bureau Torch award for ethics in 2022, and had an A+ BBB rating. When we asked for a quote on the installation, their staff didn't push us to add any extra unnecessary add-ons, nor did we ever feel pressured to accept their offer. We even had them out a second time to review their quote. When we decided to get the installation done, they took care of everything. They brought the crane to take away the old unit, they helped us setup the new wifi thermostat, and made sure to clean up after themselves when they came in our home. And everyone we've worked with at Rescue One has been friendly and professional all the way. Our new system runs beautifully and we're good to go for this summer and many summers to come. If you're in the market for a new Carrier system or need a simple repair to your HVAC system, Rescue One blew us away. And clearly we're not the only ones.

Matthew Kritzer

Scott came out today and did an AC check on my home system. He was knowledgeable and friendly. He even went as far as to glue up some insulation that was falling into the fan at no charge.

Tim Mack

Scott came by today and completed our 6 Mos. Checkup. Rescue air installed our Carrier system a couple years back and it works great and is reliable with their service. Critical here in AZ. Scott and all the staff have always been easy to understand and to learn a few new things along the way to keep it running. Recommend highly!

Julie Cruse

Scott and Travis were great. Professional and friendly. Explained everything. Never had a bad experience using Rescue 1. Highly recommend.

Elizabeth Nelson

Josh really helped me out and went above and beyond to get my AC back to working before the heat hits the valley!! Highly highly recommend him and this company to help you out with all HVAC issues.

Maria Christina Medina

Silas: Was very helpful and Solved our A/C issues right away on Wednesday evening. Thank you Sincerely We really appreciate you. We like to have you back.

ventris triplett

Scott I thank you for your time and knowledge. You answered all of my questions. Very professional and I sure will be using your company for any work needed on my unit. Again thanks for your time you have earned a new customer. You are a great asset to the company. So I will be call very soon.

Judith Jackson

Scott was a professional from the beginning. He introduced himself with a great smile and hand shake. I was educated about the unit inside and out. Glad he was chosen to work on my unit. Great job Scott. God bless you.

Rangarajan Krishnan

Great job done by Josh DJ and Alex on different projects for us. Rescue one has wonderful people and they do awesome work!

Jason Okun

Our Air Conditioning went out in the heat of summer and we were unable to get a new unit from anyone. Rescue One was truly the only team to come to the Rescue as they were the only ones to suggest the right fix!Our AC Unit wasn’t completely broken yet and without this advice we would’ve had to get a hotel and our house would’ve sat at over 100 degrees! Thank you Rescue One! Best in The Business! - The Okun Family!

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