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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Online estimates

Penguin Air, Plumbing & Electrical Reviews - 100

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tiffany Gonzalez

Update!!!

Attention everyone reading this, I purposely used a fake name for this review just to see what the response would be, without having to use my identity. She may not have been the executive president or whatever but it was a title she liked to flaunt, if you would like me to put her name in here I would be happy to. This is a prime example of how dishonest this company is. Again, I contacted them multiple times asking for an update and they responded with NOTHING. Do yourself a favor and avoid even applying to this company, it is a waste of time and energy.

If you apply for a job here, don’t expect them to call you. They will take an entire day to interview you and then completely ghost you. Reaching out is pointless, I emailed the executive president who I interviewed with and have not received anything. If I didn’t get the job fine and dandy but let me know! It’s common courtesy, people are not just at your disposal.

Michael A

Scheduled for a pre-season A/C checkout. Joey was on time, thorough, and helpful. The only reported issue was that the running capacitor was getting old and showing out of tolerance. Penguin wanted to charge $350 to replace it.

I’m glad I took 30 seconds to do some quick research. This is a $20 part that can be easily replaced in five minutes.

If the cost to replace the capacitor with labor was under $100, I probably would have done it just for the peace of mind of a 1-year warranty on the maintenance. But to charge $350 is insulting. Sorry, Penguin. Thanks for the checkout but I’ll replace the part myself.

Byro Mofo

Dude was sorta bothered to even come out and check on my heat pump condenser motor. Didn't have one in stock and told me that it might be a few days to even get... In fact, he complained that he would have to use fuel money to drive and get the part on his own time.

I found one on amazon in 3 seconds, the exact same part. I could have had it delivered the same day... for half the price. I probably could have put it in myself, but I wanted to TRUST somebody.

Not a penguin.

He then sent me a very corporate generated itemized invoice for over $1800... and "maybe could get it done in a few days".

I found a place that did it same day, motor on the truck and I am sitting here in a cool house for literally half the price with a full 2 year warranty.

Penguins live in cool climates for a reason.

Not in. Arizona.

You don't deserve to be recognized with a species smarter than you are.

Penguins deserve far more respect.

I wish I could give you zero stars... but at least true penguins get to see all the stars.

Bob Snyder

All of the people at penguin air were polite and courteous. They accommodated my needs and adjusted their schedule to help me deal with my health issues. Very, very knowledgeable, and very professional. Nathan, quickly and accurately examine the situation and diagnosed the problem. He told me what needed to be done clearly.

Steven Bennett

Efrain was a true professional! he was early to the appointment which for me is on time! He came in and assessed the issue with the kitchen sink. Gave me the quote and got to work. Efrain was able to clear the clog and informed us of the other services Penguin Air had to offer! He was very polite and respectful! 10/10 will highly recommend!

B Cole

We replaced both A/C units in our home. The crew got to my house early, went straight to work and did not stop till the job was complete
Each member of the crew was polite and friendly. They kept us informed throughout the day on the progress of the installation and took the time to show us all the details of the new thermostats. They were very mindful of the carpets and not blocking any of our neighbors driveways. Based on this experience, I would recommend Penguin Air

Jessica Dennis

I needed to replace my sink valves and kitchen faucet. I was very impressed with Jose’s professionalism and expertise. He was able to explain what need to be repaired, and why, and was upfront about the cost. He was also willing to work around my schedule. I highly recommend Penguin Air, and especially Jose. Thank you!

Stephen Ford

These guys were great. Their professionalism and due diligence was actually far more than what I expected. The guys were very considerate and careful the concerning the property inside and out, making sure not to bump walls with equipment and restoring things to what they looked like prior. On top of that, the cost was fair. I highly recommend them.

Christian Cox

Henry Rendon was our Technician and performed above and beyond any HVAC Tech we’ve worked with since becoming home owners, I would recommend Penguin Air and specifically his skills and services above all other companies valley wide! Broken AC in 110°+ heat is a horrifying situation but thanks to Henry it didn’t last long! Thank you Penguin Air, and thank you Henry!

J Pad

Our technician Efrain was great! He was professional, on-time and knowledgeable. We definitely recommend penguin air to all our family and friends.

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