Ideal Air Conditioning and Insulation

Excellent, professional service. Matthew was great to work with and took time to explain the maintenance needs for my AC.

Chris M. was very courteous, prompt, professional and extremely responsive and alert to our issue, as were all the others from Ideal we have dealt with. However, the only reason we hired Ideal was to fix the dust from the HVAC system. We were assured at the outset that the extensive work proposed and performed would fix that once and for all. After the work, the dust was still there. We were told to give it 3 months and it would resolve after the residual dust goes away. It is >5 months, the dust is still there as much as before any work was done. The folks you send are great, but the problem you were supposed to fix is still here. Very unhappy with results.

Matt was very knowledgeable about the problems that our AC had. He fixed the issues that day. We will be working with Matt and Ideal Air for all our future AC needs.

Chris, the technician, was very knowledible and did a great job programming my smart thermostat around the SRP peak hours. Ideal Energy installed my new system last year and did a great job!!

We have been using Ideal for nearly ten years for our homes in
Surprise, Phoenix and Peoria. Always a great experience. Highly recommended.

Great experience. All personal involved were very professional and well trained. All phases of the job were explained thoroughly and the job site was left spotless after completing the work.

6/9/2023
We had 2 new gentleman Matt and Ryan this time to do our yearly check up check up. Matt was very knowledgeable going over everything and answered all my questions. He also told us about the Reme Halo Zero for cleaning the air of the bacteria, virus's and odors etc and we are trying it out because of my breathing problems. Ryan checked the AC and put in the freon. We were very pleased with their work and we would recommend them.

After meeting with five other companies I decided to go with Ideal Energy. They are the only company who conducted a true Manual J engineering study to determine exactly what system I needed. They were very accommodating on scheduling a quick installation, and when they showed up, they were professional, careful and took great care in protecting and cleaning the work area. I would definitely recommend Ideal Energy.

When our AC died at the beginning of September, they loaned us a portable cooler until the install could be complete. The team installed the new unit quickly but, by accident, they left a hole in my roof. It rained the next day and water leaked into my attic and ruined some of the drywall in the bathroom. To their credit, they sent someone one to repair the damage. It took a few weeks to get the entire repair done, but I appreciate that they made sure that the job was done correctly. In the end, the new AC unit works well and we are happy with it.

I could not be more pleased with the results of the work that was completed. I had an energy audit performed on my very late 70's home, as my energy bills seemed to be quite high for a single story. Brandon Walton was sent out to perform the initial audit and provided a simple three tier plan on what would bring my home up to 2022 spec's, along with a plethora of information regarding the ducting, insulation, and condition of my home's cooling system. Chose the duct and vent repair option and Ideal Energy sent Michael Hahn out to perform the work. Communication was amazing mixing both text messages, calls, and emails prompting me on every step of the project Michael and his crew completed. They performed this work all while never meeting the team at Ideal so I felt safe and secure when having a business enter into my home. The work completed was clean and greatly improved the overall air flow into each of my rooms. Highly recommend the team at Ideal Energy for any air conditioning/heating/air quality needs. Thank you!