Ideal Air Conditioning and Insulation

Matthew was on time and explained how everything worked. He also helped us understand how the thermostat works for home and away. Very professional and friendly.

Ideal Air Conditioning has been a service jewel for me for the last 9 years. They have given me extraordinary service. They have stood behind the products they sell. I recommend them with a 5++ rating.

Ideal Air did an amazing job from the very beginning Alex was very professional and responsive with the quotes and extremely helpful explaining the job in detail. Cristian and all the other technicians were very polite and professional. They did an amazing job of prepping the areas of the house with plastic covering the furniture and the floors. When the job was complete the techs cleaned up all areas as if they were never there. I would highly recommend this company.

Chris came out to replace a filter and adjusted the damper on our system to hopefully balance the temperature a little better. Very professional and even used a magic eraser to clean up our entry the attic!

I arrived home after a long day to find my house very warm (on a 110 degree day). I called Ideal as they had helped me once before when my heater had issues. They were so responsive, their staff Adam was at our home within the hour.

Adam was so thorough at inspecting our unit and explaining the issue (although the unit was serviced by another company months ago for cleaning it seems the coils were dirty). He never tried to up-sell me. He worked quickly, although he had a few moments to say “hi” to my dog Indie when she jumped up onto his knee.

I’m so grateful they made it out today, their customers really are prioritized and valued. It would have been a miserable night for Indie and I. My only regret was not having them do the initial service- moving forward they will be the ones cleaning and maintaining our unit. .

Very professional and knowledgeable .When Brandon inspected the house he did a very good job. He found a lot that needed to be fixed . I was on a limited budget and he was willing to work with me through that. Shows they can be flexible to meet your needs as well as suggest the best for what you're wanting! Update: I signed the contract they came over and did the work and did an amazing job. I would highly recommend them they took what was the previous owners hack job and turned it into a legit installation that works now. I'm a happy customer 😀.

Great service. Ideal Energy really gives me peace of mind for any air conditioner related work. Very professional technical staff.

Chris is a gigantic asset to this company. He’s very knowledgeable about all A/C concerns and very thorough in all of the inspections. Very friendly and always has a smile on his face. I’m so glad I found Ideal Air Conditioning Co when they came out and did a show and tell for the garage A/C unit in my Encantarra Community. All staff are amazing.
Thank you for such a wonderful experience.

Ideal Air Conditioning just amazed us. We had a new system put in several years ago but Ideal Energy and they did a great job installing the system at that time. But fast forward to Tuesday this week and our AC went out!! It is miserable in Phoenix right now and we were furious, stressed and miserable. We called Ideal Air and Adam came out Wednesday to fix the system he did some repairs they system was up and running! However, but the time we got home the system had gone down again. We called Ideal Air again and they said they were going to have to replace the compressor but that would take a few weeks due to ordering and shipping. We obviously can't wait 2 weeks for a compressor so we set up a call with the owner of Ideal Air Alex and we went over all the issues we were experiences and some were our fault (as the customer) not being timely replacing the filters but there was an error on the companies side as well with setting up maintenance. So we did have quite a few issues to work through, but we did and Alex wanted to make us happy, and he succeeded! He had Adam come out Thursday morning to replace the whole AC unit we have a brand new Tran AC unit and they (Adam and a few other technicians) installed in less then 4 hours. We honestly could not be happier with this outcome. Alex really made everything right for us. We will not be using another company again, we will be customer's for life due to the companies hard work and dedication to us customers. Thank you Ideal Air for getting us a new system, being so cooperative, responsive and customer friendly. Alex and Adam have really gone above and beyond for us and we are beyond grateful.

Matthew installed my new trane thermostats. He was very professional, friendly, and very helpful.
Ideal Energy has been very professional with both the new A/C units and now the thermostats.

Thank you