Howard Air Service Center

The Howard Air technician called ahead and showed up on time. He was very friendly and professional. He listened to my issues and went right to work. He troubleshot the issues and was able to make adjustments to the A/C system to get it right again. Great customer service!

Howard Air is awesome! I am very particular, and they exceeded my expectations in all areas. Every aspect of my experience with the company is exceptional. To consider using anyone else is foolish. It's unfortunate there are not more companies that operate like Howard Air in the Valley. From the the initial consultation with Scott, to the outstanding crew who did the installation, to follow up and service and communication from the office...I can't say enough good things about this organization. Keep up the great work, Howard Air!

Thanks you for responding so quickly to my request for an appointment. I appreciated that Jasmine gave me a time frame for when to expect my technician, that Colin, my technician, called me when he was on his way, and that all my diagnostic and service issues were addressed.

I must compliment Howard Air for having the most polite, most accommodating staff I have ever dealt with, from Bruce, my contractor when we were building the house, to every service and office person since then. Thank you for putting the "care" in customer care.

Howard Air's technician, Joe N. was on time and very thorough. He went through the system inside and out, and gave us a few tips on performance and maintenance of the system. He didn't try to up-sell any products or recommend services we didn't really need. I greatly appreciate that kind of customer service.

Great and trust worthy company. We bought three A/C systems from Howard Air for Scottsdale, AZ and they have been very helpful and honest with services and repairs. Howard Air has been there when we need their help the most and especially, the service Manager (Bruce) is a wonderful person to work with. Additionally, Kiana has been very helpful as well when we call into Howard Air.

Update - October 2018 - Recent Service Maintenance performed by the tech (Waymond) was very professional and satisfying. Waymond checked all the critical points and carefully inspected possible signs to prevent issues down the road for all 4 systems at the two properties. All in all, we are very pleased and happy with the Service Maintenance. We recommend Howard Air to anybody that need service or repair for their A/C system.

Update - November 2018: Wonderful experience with the recent Service Maintenance performed by Howard Air Technician (Waymond) another property in Avondale, AZ. Waymond is very knowledgeable and sincerely performed his work like his own systems. Checked both hair handler in the attic and cleaned everything that is necessary and other previous A/C company did not do. All in all, we are very happy with it.

I was called and reminded of my set appointment the day before and Chris, the technician, called me about 20 minutes before he arrived. Professional and on time. My system is original so it’s old, but Chris thoroughly checked it out and instead of trying to sell me a new unit, he suggested a replacement of one part and said the system was just fine. When I do need a new unit I most definitely will be in touch with Howard Air.

Have been using Howard Air for about 8years now , They have replaced my 3 Units, You will not find a better company ! David S , has been servicing my units , Always does an Outstanding Job , On time , Neat , Explains everything, Very Pleased with the service I get from him ,& Howard Air 6 Star Company ! , Thank You for years of Great service & Low Utility Bills!

We had Howard air come out and recharge our AC . Quinton our technician was excellent, he explained everything to us very thoroughly. If you choose Howard air ask for Quinton. Our only issue was the price for refrigerant was a little high, but they offer a warranty and high class service which made it worth the extra few bucks. Thanks again Quinton.

Home buyers beware
I recently bought a home in Scottsdale. Howard Air provided and installed new Carrier Heat Pumps and Air Handlers with a 5/10 year warranty a few years before I bought the home. Howard Air will not honor any warranty work to anyone but the original purchaser unless you pay them several hundred dollars to transfer the warranty.
The original warranty contract/paperwork that does not reference any transfer fees or any such exclusions.

Service representative was courteous and polite. He was sincere and described the problem with the air conditioner in simple and easy to understand terms. He was honest with us and seemed to have our best interest in mind. The unit is cooling and we are very pleased. Will use Howard Air again.