Howard Air Service Center

I could not be more pleased with our experience with Howard Air. We had 4 different AC companies out to bid on our project. The old ac was about 30 years old, in a tight space and would require a platform to be rebuilt to replace. Tanner was very thorough in setting the project plan, he came out a second time to meet with us because we had additional questions. It never felt like we were bothering him, it was clear he wanted us to have a good experience.
Day of install- The team that came out (Caesar and David) were amazing! There were a few complication on the job because of the above mentioned tight space they were dealing with. They were professional and stayed until the job was completed, even ensuring we knew how to work the new thermostat and that it was properly connected to our network.
Overall I feel that we got the right product and service for our home and every interaction the Howard Air went above and beyond their competition. I would highly recommend Howard Air.

Howard Air did a great job installing our new air conditioning and heating system. From the beginning when Scott came out and gave us our bid, carefully explaining what we would need and why, to our installation by Paul and his team. They were very professional, pleasant and took the time to answer all our questions. We highly recommend them.

My husband and I had several different companies in for quotes when our air conditioner died on us. We chose Howard Air because they were very detailed in explaining to us how everything worked. They were professional as they kept our old machine running no matter how many times they had to come out during the waiting period for our new machine to get installed. Every person who came to the house was kind and courteous. We highly recommend Howard Air!

We have been customers of Howard for many years. They've installed our units and serviced them and we've felt ourselves fortunate in that we've had no issues through the years. When the service people come on our checkups, they are clean and polite and happy to explain everything they are doing. We feel fortunate to be associated with such a reliable and friendly business and plan to stay with them forever.

We've used Howard Air for service of our AC/Heating systems for 5 + years. We also had Howard Air install our new system. We have found the company reliable and responsive. We always request, service technician, David Smith. We have found him extremely knowledgable and he cleans up after the service. Thanks to David, we feel confident that our system is being maintained to a high standard.

I will start by saying that the service from Howard Air was great. I was able to get them to come out same day on a Sunday when my A/C broke down. They did, however charge $142 for the trip charge. My issue with the company is on their pricing. It was found that the run capacitor needed to be replaced. The part online costs under $20 and Howard air charges $218. This price does include installation which takes less than 5 minutes. Last time I had this part replaced it cost me close to $200 including the part and trip charge. With Howard Air I paid $360 for the exact same service.
If you are in a pinch and need service immediately, by all means use Howard Air. If you are able to shop around though, you will find that they are very expensive compared to other service companies.

After being a very satisfied customer with a Carrier infinity heat pump for 6 years, it failed. Carrier's design fault- NOT HOWARDS. Howard REPLACED the entire unit. They are the most honest and reputable company I have ever dealt with. My experience with them- the high quality of their technicians- the entire organization is flawless. Best in Phoenix/Scottsdale.

Amazing work and great Customer Service. After doing so much research decide to go with Howard Air. I cannot say how satisfied I am with my New AC unit. Brian informed my Husband and myself on every process.Also had wires ran for my ceiling fans, job well done. I would recommend Howard Air !!!

I first heard about Howard Air several years ago on KTAR radio. When I called them that spring to do a check on my system, they came out on a Saturday to accommodate my schedule and sent a great tech that did a thorough job of cleaning my unit's condenser coils, crawling around my attic to verify the air handler control unit had a relay that may need to be replaced soon (previous repair by another company) and offering some tips on keeping my 20+ year old unit running.
Fast forward two years and I decided to have Howard Air out for a consultation since now was the time to replace my old AC unit. Ted came out and met with me for several hours. He was very professional and detailed, and even took a video of my equipment in the attic. He explained some things that could have been causing the unit to run less efficiently for it's life and also what Howard Air could do to improve on these things as well as some of the innovations that Howard Air offers the other company's don't. After seeing some of the prices on the units for install I was hesitant to proceed, but ultimately decided to go with Howard Air for several reasons; including advice from my father who used another competing company for his new AC install, the reputation and warranty of Howard Air and the financing options they offered. I did appreciate Ted cutting our meeting short for another appointment I had that evening to come back the next morning when my wife was home to finish up additional measurements in the attic.
Only two short weeks later I had George and David at my house on a Saturday for the removal of my old unit and the install of my new system. The two gentlemen did a wonderful job with each technician working to help each other out as they tackled each phase of the job. I was impressed by George's overall knowledge and how well he was able to setup the air handler, heat furnace and other parts inside my attic. He also helped guide me through easily using the new wireless thermostat. David put a lot of effort into routing my copper wire and electrical connections the way I wanted and even offered some advice about placement of the unit so there would be less vibrations of the cabling as it was running. I couldn't be happier about the entire job the two of them completed and if I only dealt with George and David alone, that would make me a customer for life with Howard Air. Thank you both!
I'm grateful for the way I was treated from Howard Air, including the first time I had contact with them to after my new AC unit has been installed.
It's been almost a month since my install and now the weather is starting to heat up a bit. I'll be looking forward to having my unit kick on to cool down the house now - Thanks Howard Air!

Howard Air fixed two of my units and got me up and going again. I am very grateful for this company. Good professional service.