Howard Air Service Center

On 12/27/2017 we had two Trane units installed on our home. Ted Henn was our sales consultant and he was very knowledgeable about the systems and the procedures to install. I have already recommended Ted and Howard Air to several other neighbors one of which has signed a contract with Howard Air.

I want to acknowledge the teams that installed the systems. They did an excellent job and were very courteous and clean with their install. Jeff came out and did a quality a few days after the job was complete to ensure that everything was done to specifications and that I was happy with the work performed, and I was.

During the install and removal process it was necessary to remove some drywall for the extraction of attic units, everything was covered and tarps were put down so no debris was left behind. Doug the drywall repair guy came out 2 days later and repaired and painted the area and you can't even tell there was work done.

We are very pleased with Howard Air and the whole team that installed our New Trane Systems. I would definitely recommend Team Howard Air to any family and friends in need of a new system.

Worked with Eric again today. Could not ask for a higher quality service technician. He is smart, a very hard worker and is always looking for ways to help.
Btw, Tom is also great. Ex owner under contract...far better than any I have experienced in the past. Usually, ex owners tend to lose interest. Definitely not the case here!
Thanks Howard Air!

Howard Air stands behind there work!!! A/C unit was installed a year ago and a weld had failed and was leaking refrigerant! Spoke with the service manager Art and the problem was fixed the next day at no charge. Even though I was not the original homeowner. On time and very professional, Howard Air has earned my business for years to come!!!! Very Impressed!

We had our AC / Heat unit replaced by Howard Air about a year ago. Everything about the experience from the sales person, the installers, and the maintenance person was positive. I called a lot of AC places looking for quotes; Howard Air was one place that did not treat me like I had no idea what I was talking about. They gave several options all within our price ranges and worked with us on where we had issues with AC and Heat with the old unit. I'm keeping the maintenance agreement with them and highly recommend.

August in Phoenix. Perfect time for our Trane AC system to finally give up after 23 years. Howard Air had serviced our AC for a few years so I planned to get our first estimate from them. The consultant they sent that same day, Ted, explained options and made the process so easy, I felt totally comfortable just going with them. I'm so glad I did. I knew what to expect on installation day and the installers, Chad and D, were polite, professional and worked REALLY hard from 7 a.m. to 3:30 p.m. They hauled so much stuff out of the attic and then even bigger stuff into the attic, without wrecking anything! Replacing an AC system is a nightmare, but Howard Air made it as bearable as possible for me. Thanks!

We came back from being out of town to find that our A/C was blowing hot air. It was a lovely 90 degrees on a midsummer morning. Awful, right?

Howard Air is one of the best businesses I have dealt with in a long while. Our technician was clean, prompt, and worked quickly. He was intuitive and figured out the problem quickly. Before we knew it, our AC was running again! Price was fair and we couldn't ask for anyone better. Other technicians for various services have not been nearly as courteous or effective. Some have been condescending, some have been slow, some have done shoddy work -- NOT Howard Air! Highly recommended!

This was our first experience with this company. After performing preventative maintenance on our A/C unit and ancillary systems, Stuart took the time to thoroughly explain what he found and his recommendations. He really did a terrific job and Howard Air is our new A/C maintenance company moving forward :) Thanks Stuart!

Howard Air did a 44 pt check on both of my AC units. Peter was my tech. He was very personable and professional. He did find a Startup Capacitor that was going bad which added an additional expense to my service, but did keep my system operating correctly and dependably. There was a small issue that neither I or the rep caught initially, but Howard was quick to act on it and sent another service rep the next day to deal with it. I've used Howard Air for several years now, and they do an excellent job.

Howard Air never disappoint!s I have an older unit that needed repair; a part needed to be ordered. Michelle managed to track down the part in record time and Eric did a professional job of installing it and the air is blowing cold again! Don't hesitate to call Howard Air for all of your HVAC needs!

I hate trying to find new people or businesses that you can trust. One of our 15 year old units went out and we called Howard Air to come out and fix. Joe was hands down the best tech we have EVER had. We had gone through 3 different companies in the past, all who were overpriced and money hungry. Joe was honest and helpful. We ended up buying a new unit bc it was in our best interest. Scott showed us what they had and we grilled him for a couple hours about everything before deciding on what unit to purchase. We never felt pressured and he was very professional answering all major and minor inquiries. We had to wait 3 weeks for an install and Joe came back out to keep the unit running until our install date. Again, he was awesome!! Our install date just so happened to fall on the hottest day of the summer so far and I was so worried not having any air for 8-10 hrs!! Rob and Abel showed up on time and got down to business. They were very polite and continued to answer questions when I wanted answers for things they were doing. They were done within 8 hours and then explained all that they did and even went in the attic to show me the handler and duct work. I haven't had a negative run in with anyone at this company. We are very pleased with the tech work, sales, and installers. I am glad we found a business we could trust.