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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Online estimates
  • Onsite services

American Home Water & Air Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
David Moran

WE have used them for HVAC repair and maintenance and have always found them to be through, reliable and professional. Would definitely recommend them. Just had AC duct cleaning and air scrubber install, they did a great job.

mary L

Whenever I can hire AHW company I do so because I know I’m getting the best quality product, service, and peace of mind. They are the best in town.

Brenda Andrade

Sam went beyond & above when he was here replacing out filters for our RO system.
He then asked us if we wanted our water softener checked. Thank goodness he did… because it wasn’t running like it should. He very kindly fixed it. Thank you Sam, you were very professional & kind!

Nick & Brenda Andrade

Melissa T

Great company! Today Sam G. arrived on time to replace filters in my R/O system. He was friendly, courteous and quick. I highly recommend this company and technicians like Sam!

Greg Robbins

Courteous and professional installation team. The cleanest appliance installation I have ever experienced. Very pleased with the performance of the unit.

Aletha Blair

Whole house water filter tank system was leaking. We contacted Kim in the office who quickly assigned technician Fidel to check it out. Fidel came & tightened our tank with no further problems.
Office Kim - very efficient.
Technician Fidel - quick & attentive service.
Many thanks & we highly recommend this fine company. The Blairs

Sophia Rose

Unfortunately, I had a horrible experience with this company. I really hope that this was a one-off based on the other positive reviews. But I hope this review will reach their management team to avoid an experience like mine from occurring again.

Two weeks ago, the hot water in my daughter's shower stopped working. This is when Arizona was having some really intense rain & cold. I set up the appointment very easily and the technician was out at my house within a couple of days.
He quickly diagnosed that it was an issue with shower cartridge and quoted me a price of approx $415. I told him that I wanted to move forward immediately, due to this being my adult daughter's shower. He told me okay and that he'd order the part and be right back out. In fairness to him, I assumed right back meant 1-2 days, I did not clarify.

Two days later I get an email asking if I approve the proposal/ work, which I confirmed. Another 2 days go by, and the same email comes in again asking me to approve the proposal. By this point I'm concerned and I call the company. It was after hours, and a very nice lady told me that she understood the urgency and would have someone call me asap. No calls after 1 day. I then call over the next 2 days, first Angela tells me that she'll see if they have the part and will me back. No call. Next day, I speak to Mary Ann who PROMISES to call me back that day and she apologized for the delay, this was at 11am on Friday (1/6/23). I was at work and realized after 5pm, that she hadn't called and they were closed for the weekend. I spoke to Michelle this morning who said that she'd look into it, but after an hour with no call, I called Christian Brothers who I have my service plan with.

Joe Pompa came out within 2 hours and had my shower fixed within 30 minutes, at a quarter of what they were going to charge me $99. AHW did the original install of my hot water heater which is why they were my first choice, but the past few days have been brutal. My daughter has a night job and coming in from a long night to take a barely warm shower is not something I'd wish on anyone. A service team that takes no pride in keeping their word, or just says whatever they can to get the customer off the phone, is not one that I'd ever call again or be comfortable dealing with in the future.

For a great & reliable company call Christian Brothers-never a problem with them & they're always kind and professional. Sorry for the length of this review-thanks for reading to the end.

Avery Clark

I just had the most wonderful technician come out and install my new R/O system. Junior was so nice and courteous and thoughtful and on time to his appointment this morning. He was very fast and efficient as well as offered excellent solutions. I will only ever use this company for all of their services. I can't give enough praise to Junior! 10/10 will highly recommend!

Grateful Dude

I highly recommend AHWA for your heating, cooling and water needs may it be new or maintenance. We have purchased a water heater and have our heat pump maintained by AHWA.

winklareth

Technician Jorge Mora’s excellent work ethic is an asset to this company.
Our non-functioning RO water system needed replacing, our hot water heater needed draining, as well as a maintenance check of our water softener unit. All work was done professionally and promptly.
Many thanks.

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