TLC Refrigeration and Air Conditioning

We were referred by our home warranty, One Guard, and they were both excellent communicating with each other regarding approvals and parts.
*I'd like to mention that unhappy customers should NOT blame the contractor when the issue is the fault if the warranty company!
Excellent service. Prompt arrival! Great communication with appointments, arrivals, updates and such!
Friendly and professional service people.
Would definitely use them again!

Update:
They got back to me. Scheduled fast. Installed the wrong motor, came back quickly with the right one and installed that. Overall they did good and fixed the problem.

My blower motor is broken and they said they would call to let me know when they could probably get the part and reschedule to install, but it has been several days and I have not had any updates. Some communication would be nice especially with colder weather on the way.

TLC was awesome. The tec was early (thank goodness), kind, informative and efficient. My air is working perfectly and I couldn’t be more grateful!

Excellent company with great communication and a crew with strong work ethic! Highly recommended!
Special Thanks to TJ , the friendly tech who gave me valuable tips and advice on how to get even cooling across the home
Appreciate the chat! Keep up the great work

TLC technician Chris has done very good job in work field with his excellent paper document. He is nice and professional.Thank you Chris.

After we re-painted, our Nest thermostat wasn't connecting with the AC unit on our roof. The receptionist/scheduling person was very helpful and accommodating when we needed to reschedule and the repairmen were thorough and professional. When it wasn't an easy answer to diagnose, they called other members of their team and got the issue resolved. In addition to correcting the thermostat, they also identified and corrected a fuse issue and missing heating caps.

My husband and I were very happy with our service - everyone was professional and kind and they went above and beyond to see that our system is now in good working order.

We were referred to TLC through our Home Warranty program. They were also very good at working with our Home Warranty folks when we needed to reschedule. TLC really made this experience easy for us!

I get the annual AC tuneup. Their team does a good job of keep my old machine running. I’m currently exploring their financing options for a new unit. So far things look good.

They were professional, knowledgeable, on time, and responsive to all my questions. I highly recommend & wouldn't hesitate to use their services again.

Great communication for scheduling service and very professional. Had an issue from the system maintenance that I noticed a couple days later and they returned within an hour of my call and took care of it. Will definitely use them again.

I used them twice. I found out about them through an app for contractors. I literally have nothing bad to say about them. They shows up on time and texted me before they show up. They did the job relatively quick and charged me a reasonable amount. The thermostat installation was $100. The maintenance was $80. And a capacitor replacement was $287 without warranty.
I would definitely recommend to friends and family if they keep the good work and good prices