Air & Water Mechanical Services

This is a great company. Fantastic service, excellent technicians, with professionalism and humor at the same time. They responded quickly to our call and they took care of our problem. They made sure everything worked perfect before they left. We highly recommend them to all of our friends and to our family.

Chris is our long tie service rep, and we can't say enough good things about his professionalism and friendliness. Air & Water has been a good company to service our system they installed 13 years ago, and we'll use them when we need a system replacement.

These folks installed a new Trane split system at my house. On one of the hottest days of the year their crew spent hours in a hot attic and on the roof to get my equipment installed without a break and without a complaint (At least to me! Their boss may have heard about it!) They did a fine job. The system works well and the price was more than competitive. I'd recommend them to anyone.

I had an emergency with my A/C unit during the summer. Air & Water factor came out to fix the unit and found a part needed to be replaced. The A/C unit was not working at all and my house was extremely hot. Air & water did not leave me in these conditions due to the unit breaking down on Friday evening after business hours. They brought me a very nice portable A/C unit that was able to cool down a portion of my house. They where able to ordered and replaced the part extremely fast and had my house up an running and cooling before I knew it. They also where very fair with their pricing and had great customer service from the ladies at scheduling to the field techs. Highly recommended and they are my new go to A/C company.

Wow! It's very rare to find a company that offers the high level of customer service and quality work that Air and Water Factor does while still offering competitive prices! We are going through a very stressful remodel, dealing with many different contractors and having VERY different customer experiences. Our first plumber's quote was EXTREMELY pricey and our backup plumber bailed on us. Though we were previously unfamiliar with Air and Water Factor, we try to support local, family owned companies whenever possible, so we decided to give them a shot.

Mel and Tim have been mindful of our budget and our customer experience from the beginning and when problems arose in either their estimated cost or timeline to complete the project, they did not make it our problem. It says "Excellence matters" on the side of their vans and they really do live by that. They stand by their work and made sure we ended up with a quality job. We're thrilled with the outcome and have found our new plumbing and HVAC company!

I called on an emergency line this morning. Our air went out last night. I was very pleased to get someone out so quickly. It was a bad capacitor. Chris was very knowledgeable and honest. I was very pleased with the quick response, excellent service and price.

Excellent customer service and very reasonable price. They fixed our AC the same day I called. I will definitely use Air &Water Factor in the future. I will use them to replace my water heater as well.

Love this company. Did my air conditioner system Approx 2 years ago. They come out on service contracts and always are on time. They are straight forward, always dig down to see what the problem is. Always check out other issues... today Ed came out to install a water pressure valve and diagnosed a leaky house bib as well. ( which of course I already knew about).

In and out. With very little disruption to my household of kids. During this new COVID-19 world, it's a breath of fresh air to have a HVAC and plumbing company that you can trust and count on, that just makes your life easier, not more complicated.

The quality of work was great.. and the worker that came to the home was very nice and respectful, and most of all very honest with us when we asked a lot of question.

The lady over the phone was a little rude at first , but once I explained what was going on her attitude changed and she was ok ...[ Just missed communication]

( Would make sure you ask questions to make sure everything one is on the same page for price , time, and how long the project might take to be done)

The best company ever. Resolved my problem in a very professional, fast and timely manner. Daniel was great and my appointments were in a convenient for me time. I will definitely recommend them to all my friends! You guys rock, thank you so much for all your services!!!