Air & Water Mechanical Services

I have two Trane AC units, and have had them both replaced by Air and Water Mechanical within the past few years and they did a great job on the install. They were well priced and both installs were flawless. I’ve also used them for annual check ups, and the few service issues I’ve had they’ve come through every time. I’ve dealt with several different service techs and they all been very good, professional and friendly. I’ve had Jake several times and he’s been outstanding. Very solid company and I definitely recommend.

UNDISCUSSED DELAYED CHARGES BEWARE!!
This company recently charged me with an invoice for a service that occurred 9 months ago. I was told at the time that the service was included in the existing service contract that I had with the company. Up until recently I had not received any notice that charges were due even thought they claim to have sent me multiple reminders- which I never received. They also never mentioned outstanding charges when I continued to use their services.. I settled up for later jobs without this charge ever even being MENTIONED. This is incredibly shady.
I highly recommend to not use this company.

AJ came to fix our AC and my husband and I were both busy on the phone. AJ was very professional and respectful as he felt badly having to interrupt us while we were on the phone. AJ fixed out AC in a timely manner and walked us through our receipt to let us know what he did to fix our AC and take care of the Maintance part of both our AC.
We were thankful for the text to let us know when he was coming and for communicating with us after he was done with the job.
We have been using Air Water Mechanical Services for many years. We trust their technicians and when you call the offices the staff is always very friendly and professional.

I have used this company three times for my business and have never had a bad experience. They are very honest and helpful. I like to know how to fix things myself and they have even showed me how to fix it myself when it is a basic problem. Their prices are very reasonable. I have them come out twice a year to service all my HVAC units. I would definitely recommend them if you are looking for a trustworthy HVAC company in the valley!
Full Disclosure: I was offered $25 off my next service for writing a 5 star review.
I would definitely rate them five stars though with or without the $25 credit.

Technicians were courteous and did an amazing job explaining the condition of my ducts and unit. This company installed my new Trane unit approx 10 months ago and they were amazing then also. Would highly recommend this company!

These guys are fantastic!! They repaired our upstairs AC and installed a new motor for our upstairs heater. Very quick response times, they got out to us quickly and were extremely professional and polite! Would recommend 100%

I’ve been using Air & Water Mechanical for years now, still have their info magnet on my fridge when it was Air Factor. Super friendly staff on the phone when I was setting up my appointment for AC unit maintenance. Day of service I got a text letting me know my service tech was on the way. Very punctual- I believe his name is Jake. He is very knowledgeable and professional, friendly. Whole experience was super smooth and easy. He got my unit in shape for the hot summer season ahead. 10/10 would recommend

I am very happy with my service from Air and Water Mechanical! I needed a new A/C installed and they did a great job explaining the process to me. Anthony was the technician who installed my A/C and he was prompt and professional. In addition, all the staff I spoke to were helpful in meeting my needs and were very understanding. I will continue to do business with Air and Water Mechanical in the future and highly recommend them.

Air & Water Mechanical Service is exceptional in every way from the office to the repair and installation staff!! We have used them for several years for several different services and the are our first and only choice for their services. The office staff is so polite, courteous, kind, professional and always responsive very quickly. The are always available especially for emergencies 24 hours a day and they call before they come so you know when to expect them for your appointment time. Routine repairs and maintenance are quickly scheduled and there is usually always someone available within a day or two. The office staff of Amy, Lluvia, and Katie are superb and treat you like a VIP and family!! The team of repair staff are also amazing. We have been so appreciative of the exceptional service from Daniel, Kyle, Ed, and Chris for the home services. Thank you to everyone at this great company!!!

The whole experience working with this company was outstanding. My friends recommended them and it is no wonder why they did. From initially calling to ask about service, there customer service personnel were friendly, helpful and accommodating to working with me on scheduling service. The serviceman who came arrived on time, was professional and went above and beyond to explain how the system worked, what was going on with the unit. This company and service have earn a guaranteed repeat customer in the future!