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Amenities

  • Wheelchair accessible parking lot
  • Onsite services

Air & Water Mechanical Services Reviews - 96

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Anita Rodriguez

Jack was very courteous and very knowledgeable, he took the time to explain what he was doing and why. He provided us confidence that we selected the right company which also installed our air conditioning system. We highly recommend Air&Water Mechanical.

David Messer

I have had my AC unit repaired and then had a new one installed. Chris, Anthony, and Dominic were friendly, knowledgeable, and honest. I would certainly recommend them!

John Dillner

When my 18 year old heating and air system was coming to the end of its useful life I had air & water mechanical replace the system. Great price and installation! I have had a maintenance agreement with them for many years and have always had great service.

Kathryn Peterson-Mottern

Chris was amazing! Explained everything from where we stood over the last few years with our system and helped us get through the last year. Now that we were ready he walked us through the options with great detail. Was with us through the purchase, installation, programing, double checking and now will be with us through service. Thanks for a job well done!

Michael Kostov

I hired Air & Water factor to replace both of my air conditioners at my property in Gilbert, AZ and I was extremely pleased with the service. Initially I had several contractors to provide me with a quote, but these guys seemed to be the most knowledgable and courteous. They were highly recommended by a friend of mine who had service done by them before. Their estimator and the technicians were very polite and patiently answered all of my questions regarding the new air conditioners in a professional manner. The technicians cleaned up very well after themselves once the installation was done. The office crew were very polite and courteous as well. My overall experience with this company was extremely positive and I would certainly hire them again for any air conditioner or plumbing related service.

giggletimefun1

Chris was very friendly and professional. He gave details as to what what going on with my system in a way a lay person could understand. He didn’t speak down or insinuate he knew better, just more. Three cheers for these folks.

Ben Irby

Fantastic service and great prices! The technician they sent to our house was very professional, showed up on time and explained our options very clearly. They were also able to get out to our place quickly and the repair cost was very reasonable. Highly recommend.

Amie Kimura

Needed to install 2 new AC units in my home. After dealing with 6 pushy "car salesman" from other HVAC companies, the Sales Manager Kevin was a blessing. His no nonsense, down to earth, informative approach was refreshing and he provided a very reasonable, competitive quote.... plus their great reviews on several sites made it an easy choice. I base all of my purchases on experience and customer service. I test companies to see if they are willing to work with their customers if it's needed or not and dig deep to see if they are trained and qualified. I was satisfied to find that Air & Water Factor work to try to provide the best price, customer service, product and installation for their customers. I am extremely satisfied with my purchase and the installation went smoothly and clean...and that is saying a lot coming from a very picky and informed consumer.

Just as a side note to those dealing with the same difficult expensive decision. After several companies coming to my house promising this and that and new everything....from the guys with shoe booties, trucks with logos plastered all over them, the guy that comes with the laptop and a portable printer, measurements, my attic probably felt violated after everyone taking pictures and measurements......to the sales guy with gold jewelry and exposed chest trying to school me instead of informing me (George Brazil...no thanks)....just know that all of that overhead is fluffed in the quote they hand you.

Bottomline is Air and Water Factor is a great company and their prices, customer service and installations are probably the best you will find...unless you like paying for fluff. :)

James Stanley

Tim and the whole crew were just fantastic.
We had 3 companies come out to do an initial appraisal. The first company barely looked at the system and quoted an outrageous amount. The second company did a thorough job but recommended non-matching components (in the same price range as Water Factor). What I really liked about Air & Water Factor was not only the thorough review of the system but the clear explanation of what they needed to do to not only replace the AC but improve the overall performance with proper installation and added insulation.
Since moving into the house our AC has ALWAYS knocked which irritating. Tim knew exactly what was wrong (actually a fairly simple fix). The installed system has worked beautifully and is very quiet. Very Satisfied. Highly recommended.

John Phelps

We are longtime customers and continue to get great service. We recently had a new heat pump installed and Tim gave us the best price,(including some customized installation), compared to two other companies in the valley. He also spent many additional hours without charging us to address an air flow problem in our ductwork. We don't think we would have received this kind of attention, service and commitment from anyone else.

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