Search

One Hour Air Conditioning & Heating® of Birmingham

4.7

100 reviews

Amenities

    One Hour Air Conditioning & Heating® of Birmingham Reviews - 100

    4.7
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Leland Johnson

    Kip Nails was simply AWESOME! He was knowledgeable, professional and courteous. He definitely should be commended for his good works.

    Nick Plombon

    To be determined review. I was charged what I consider a very high total for a basic thermostat replacement (not quoted prior to being billed). Not happy about this at all, but will update based on customer service portion of the process which is currently on-going after filing my complaint.

    Update. Lee from One Hour Heating & Air called. He was able to make my issue right. I will continue to use this company.

    Charles Nolan

    I have searched for a Heating and Air company that did business the way I consider it to be right. One Hour Air is incredibly good, allow me to share my experience with you all. I called at 4:30 on Friday of Labor Day Weekend hoping somebody would check my AC but not expecting very much. Well One Hour, unlike several other popular companies sent Sedeick out by 6:30 this same afternoon. I had asked my previous company if they could come check it if I pay extra that companies spokesperson said they were gonna close maybe next wednesday. Well I'm so thankful that I called One Hr Air. Sedrick came out as I said, checked everything, I have peace of mind knowing the problem is with air corculation and not a mechanical failure. Sedrick offered what I felt like was a very fair maintenance plan $15 a month with 2 free visits a year. Also a discount on other service calls you cant beat that! After all this time, I now have an AC guy that I trust and I know will treat me right. I do my research, I know about Air systems and I know this is a very reasonable company. I feel quite safe telling you they will treat you right like they did for me. Thanks to One Hour Air and thanks to all of you for reading.

    Today, Dec.10, 2021, Nick came to do heating maintenance. Once again Nick was knowledeable, courteous, and did what I needed. He offered helpful suggestions and when he left I had peace of mind that my system is operating properly. Thanks to Nick, to One Hr Air, and the whole gang there. They really are doing things right. If you ever have a problem give these people a call I know you will be pleased.
    Chuck Nolan

    Nic Gulas

    On-Time installed my HVAC over the summer and I had a small issue once winter hit. Kip came out, earlier than their estimated time after checking if I was available, and solved the issue quickly. They have been wonderful to work with ever since installing my new system.

    Cayla Thomas

    Cedric was awesome! Luckily I just had a minor problem and he had it fixed in about 20 minutes! He was very professional and polite!

    Walt Lee

    Donny did a great job. Great guy who shot straight. Thanks for having employees that know what they are doing, and watch out for the customer. Really liked the response time on a Sunday night. Awesome job!!

    Magic Citti

    Fast response time. Great technician who not only was able to diagnose the issue, but also volunteered to show me how the issue was found. Not pushy, and great human level interaction. Kip kept it real. Highly recommended, and give Kip a raise!!

    Brandon Harder

    Chad was the tech who took care of us. Did a great job, was nice, incredibly knowledgeable and was super helpful in explaining the problem and ways to prevent future issues

    Sarah Trollinger

    Kip was awesome! Very friendly and knowledgeable. He took time to explain what was going on and was professional. Highly recommend.

    BamaCoyote

    They arrived on time went right to work removing the old heat/ac unit and installing the new one. Of the 4 companies that provided quotes One Hour was the most reasonable providing high quality and installing it. Included in price was a 5 year labor warranty! Which was a great selling point. The Goodman unit I asked for a quote is very high quality and value. Was great doing business with them.

    Add Review

    Cleanliness
    4
    Comfort
    4
    Staff
    4
    Facilities
    4
    Your Score
    Click here or drop files to upload