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    Valley Heating and Cooling - Decatur Reviews - 100

    5
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Joshua Rogers

    When the old HVAC system at my house starting dying, I sent a request to Valley Heating and Cooling for a quote on a new system. Even though it was after normal business hours I received a call very shortly afterward. Gerald spoke with us for a while and set up an appointment for the next day. When he came out, he took time to look at our old system, the duct work under our house, and he took the time to understand the problems we'd long had with our previous unit and walked us through our options.

    Having selected a new system, a crew came on site the next day to start evaluating the materials they'd need. Within only three days, Brandon B, Johnathan F, Sean M, Clint R, and Sean E had replaced all of our duct work, installed a new HVAC unit for upstairs, and installed a mini-split for the basement. The whole time the crew was here they were incredibly professional, courteous, and efficient.

    Several days in with the new system now and I can state that the quality of their work is excellent and I'm incredibly pleased with the system they installed.

    Like Nectar To Bees

    Casey came out to our house today to do maintenance. He did a great job, was professional, and was very efficient. Our unit was also installed by Valley Heating and Air. We're always pleased with their service.

    Allan Hatcher

    I had two separate actions performed by both Adam Mason and Kevin James following a HVAC Motor/contactor replacement that did not go well. Both Adam and Kevin quickly isolated the issue and resolved it quickly. They both did an excellent job and I wanted to pass on my special thanks.
    Great Job guys!

    Lake Sessions

    Mr. Adam Mason came out and did a great job putting the work that needed to be done in everyday terms so I could see the bigger picture and laid out the priority of each of the items listed to help me make an informed decision. Would highly recommend!

    Sunrise Gervais

    Our business AC unit stopped cooling yesterday. We called in afternoon and they got to us this morning!
    The tech that made the service call named Tyler (from Culman) was friendly, knowledgeable and provided tips on maintenance which may save us future service calls.
    Professional, responsive, friendly and affordable. You guys are now my go to hvac folks.

    D'Anne Griffin

    I would like to thank Valley heating and cooling for quick service on our unit! Adam Mason was brilliant, educated and polite. Answered all our questions and gave us our opinions.
    We will be doing business with them for years to come! Thank y'all for your quick service..

    Theresa Cork

    Johnathon was very professional, and explained my issue. It did not take him long to resolve the problem, and very thankful to have AC again. I am signing up for the maintenance plan.

    Jamie Dutton

    VH&C installed our unit & also checks our system via a yearly on site detailed maintenance review. Brandon Mathis provides excellent, knowledgeable, & professional service in his field of work. We highly recommend Valley Heating and Cooling.

    Jaclyn Prance

    Adam from Valley was extremely nice, personable, and quick. He was able to come in and figure out what was wrong and get my Mom's air back on! Thank you....we HIGHLY Recommend

    Donna

    Mr Joel sledge was so nice. Had the job done in less than a hr. Thank you so much valley heating and cooling and Joel sledge job well done

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