They have worked on our boiler and AC since living in our home and are always great and friendly! They are able to resolve any issues we express and show us what they did or what to do in the future. Not to mention they are willing to come to our home on short notice!
Sought a second opinion after being told we needed a new unit due to leakage. Turns out the leak was repairable and a new unit was not needed. Yay, RG Heating and Air! Very professional service with honest work.
If I didn’t know better I would say the team sent out by this company to replace a failing furnace was nothing short of magical. To call Lio and Forest magicians, however, would be unfair as they are both highly skilled professionals who work quickly and efficiently to get the job done. Not only were they excellent, careful listeners, but they also took time to ensure that the new furnace was perfectly integrated with the rest of my HVAC system, including a new "smart" thermostat. Accordingly I fully recommend and enthusiastically endorse RG Heating & Air Conditioning for the outstanding service and attention to detail they offer.
I had been having issues with my HVAC system for a month. I had the same guy from a different company come out 4 times to come "fix it"....only it wasn't fixed, a week would go by and it would stop blowing hot hair again. R&G sent a tech out and the tech was friendly, professional and thorough. I felt like he really cared about getting my heat working. I believe R&G will fix the issue and I'm happy to have worked with them today.
After my ancient furnace finally died in the middle of winter, I got a quote from RG Heating and several other companies for replacement. I was impressed by the great reviews of the Trane products and was also very happy with the reasonable quote from RG to replace both my furnace and equally old AC. They were here the very next day and replaced both units. Fast, friendly, detail oriented, professional service. I highly recommend!
I am a long-time customer of RG Heating in Waunakee, and have dealt with 2 generations of service folks. Today's service call (Joe) was on time, professional and competent. Joe quickly identified the problem and laid out options, including cost estimates for those options. I am very comfortable with the entire RG staff and will definitely be a loyal customer. Thank you RG Heating!
Ken Hagen
RG provided a quick, detailed quote with multiple options/price points. Once we a were ready, they set up this installation in less than 24 hours.
Barry Pace
RG responded same day to an A/C problem in 90 degree heat. All their techs are super nice and very knowledgeable. Will continue using them for sure.
Angel Bowen
They have worked on our boiler and AC since living in our home and are always great and friendly! They are able to resolve any issues we express and show us what they did or what to do in the future. Not to mention they are willing to come to our home on short notice!
Tina C
Sought a second opinion after being told we needed a new unit due to leakage. Turns out the leak was repairable and a new unit was not needed. Yay, RG Heating and Air! Very professional service with honest work.
Wayne Hayes
If I didn’t know better I would say the team sent out by this company to replace a failing furnace was nothing short of magical. To call Lio and Forest magicians, however, would be unfair as they are both highly skilled professionals who work quickly and efficiently to get the job done. Not only were they excellent, careful listeners, but they also took time to ensure that the new furnace was perfectly integrated with the rest of my HVAC system, including a new "smart" thermostat. Accordingly I fully recommend and enthusiastically endorse RG Heating & Air Conditioning for the outstanding service and attention to detail they offer.
Allan Busch
I called at 7am and they returned my call at 7:15am, got technician out same day. Technician quickly resolved and explained everything. Thank you!
Alex Arriola
R&G always comes through. Have never had a bad experience with any technicians or other staff. Simply the best!
Alicia Anthony
I had been having issues with my HVAC system for a month. I had the same guy from a different company come out 4 times to come "fix it"....only it wasn't fixed, a week would go by and it would stop blowing hot hair again. R&G sent a tech out and the tech was friendly, professional and thorough. I felt like he really cared about getting my heat working. I believe R&G will fix the issue and I'm happy to have worked with them today.
Madison Wi
After my ancient furnace finally died in the middle of winter, I got a quote from RG Heating and several other companies for replacement. I was impressed by the great reviews of the Trane products and was also very happy with the reasonable quote from RG to replace both my furnace and equally old AC. They were here the very next day and replaced both units. Fast, friendly, detail oriented, professional service. I highly recommend!
Tom Cameron
I am a long-time customer of RG Heating in Waunakee, and have dealt with 2 generations of service folks. Today's service call (Joe) was on time, professional and competent. Joe quickly identified the problem and laid out options, including cost estimates for those options. I am very comfortable with the entire RG staff and will definitely be a loyal customer. Thank you RG Heating!
Tom C.
Waunakee, WI