From the first phone call on December 24, 2022 till they finished installing our new Lennox Heat Pump - Best Virginia has the most professional people we’ve dealt with.
John, Nick, Clayton and Josh and the whole team showed professionalism, knowledge and workmanship was second to none.
We would highly recommend Best Virginia to our friends/family! Thank you for a job well done!
Justin Landers arrived a little late, but it wasn't a problem since he kept me updated on his arrival time. Got the job done right. Asked to have someone from the company call discuss another project.
We called and within a couple hours, they came and fixed the problem on site. It was such a relief to have it fixed and so quick. Josh was kind, professional and very quick. We have never used this company before, but we were very happy with our service and would highly recommend them!
They were very professional and showed up when they said. Install was neat and clean ans explained everything that was done. Answered every question I had. Showed how to operate the new thermostat I am very satisfied with them
Best Virginia has had the most exceptional customer service. Each person we spoke to treated us with kindness and understood the urgency of getting our system looked at and ultimately replaced with a new one. They made a stressful situation that I was afraid would be drawn out to something that was so easy and completed within a matter of 2 business days. I would highly recommend this company.
William went above and beyond to repair our AC after another company had came out 4 times and said they had fixed. Will definitely use again and recommend!!!
Serviceman Justin arrived promptly. He is very professional and polite. He explained everything to my understanding. Very impressed with this young man.
Did a wonderful job. Updated some things. Explained all that they did and how to use everything. Will be my go to place for any heating and cooling needs.
Best Virginia is always quick to respond to issues, especially when they expect cold temperatures. Professional service, great quality work, and personable while explaining the work they are doing. We recommend them 100% of the time to everyone we know.
Josh was timely and professional. I’m curious, and he didn’t care to explain everything to me. He also cleaned up after the job was done! If I got on his nerves, it was not obvious 😃
patricia White
From the first phone call on December 24, 2022 till they finished installing our new Lennox Heat Pump - Best Virginia has the most professional people we’ve dealt with.
John, Nick, Clayton and Josh and the whole team showed professionalism, knowledge and workmanship was second to none.
We would highly recommend Best Virginia to our friends/family! Thank you for a job well done!
Brooks and Trisha White
Matt Reed
Justin Landers arrived a little late, but it wasn't a problem since he kept me updated on his arrival time. Got the job done right. Asked to have someone from the company call discuss another project.
Beth Leffingwell
We called and within a couple hours, they came and fixed the problem on site. It was such a relief to have it fixed and so quick. Josh was kind, professional and very quick. We have never used this company before, but we were very happy with our service and would highly recommend them!
joseph branner
They were very professional and showed up when they said. Install was neat and clean ans explained everything that was done. Answered every question I had. Showed how to operate the new thermostat I am very satisfied with them
Courtney Chapman (Courtney Chapman)
Best Virginia has had the most exceptional customer service. Each person we spoke to treated us with kindness and understood the urgency of getting our system looked at and ultimately replaced with a new one. They made a stressful situation that I was afraid would be drawn out to something that was so easy and completed within a matter of 2 business days. I would highly recommend this company.
R Whittington
William went above and beyond to repair our AC after another company had came out 4 times and said they had fixed. Will definitely use again and recommend!!!
Rebekkah Dick
Serviceman Justin arrived promptly.
He is very professional and polite. He explained everything to my understanding. Very impressed with this young man.
Sissah G
Did a wonderful job. Updated some things. Explained all that they did and how to use everything. Will be my go to place for any heating and cooling needs.
Autumn Boone
Best Virginia is always quick to respond to issues, especially when they expect cold temperatures. Professional service, great quality work, and personable while explaining the work they are doing. We recommend them 100% of the time to everyone we know.
Amy Scaggs
Josh was timely and professional. I’m curious, and he didn’t care to explain everything to me. He also cleaned up after the job was done! If I got on his nerves, it was not obvious 😃