Contacted them on Friday morning. John came out Friday afternoon, looked at our situation and quoted a very reasonable amount to replace all of the heat pump. After we agreed to the replacement, they even went as far as returning that evening with two window AC units to help us through the hot weather. On Monday morning, Clayton and JD arrived to start the replacement of the system. They did excellent work removing the old stuff and installing the new system, rewiring electrical and changing ductwork. Monday afternoon, they were finished, cleanup was great, and you couldn’t even tell they were here!
Very professional service. Caleb arrived earlier than expected which was very much appreciated. He was very forthcoming and explained all the details of our situation thoroughly. He absolutely provided and excellent and pleasant experience. Would definitely recommend.
Great Experience with Best Virginia. All the staff we interacted with was extremely professional and thorough. Everything was perfectly clean and our house is cooling down nicely after our new system is now installed. We highly recommend!
The response time was quick and the technicians were professional and efficient. They replaced my unit quickly and cleaned up afterwards. Would definitely recommend.
Four great workers completed installation in about 6 hours. They were all courteous, friendly, with much attention to detail. Owner is going to have someone stop by in a couple weeks in case I have questions or need help with the thermostat electronics. I feel confident that I can call anytime and get help.
I think I have purchased a “Cadillac” product (Rheem 17) along with top-notch service!
Furnace stopped working Sat night. Called Best Virginia Sunday morning, Josh was at my front door at 8:30am on Monday and had the furnace fixed by 9:30. Excellent customer service. Very professional and informative. Josh did a wonderful job of explaining the issue, the prescribed fix and educating me on the future options. I highly recommend Best Virginia.
Justin Landers came to my house and did a 6 month check on my two units. He did an outstanding job. He was on-time and gave me a good review of my units. Highly recommend Best Virginia and Justin.
I just want to say that Justin Landers was very professional and did a great job on servicing my A/C and cleaned the unit. I feel that he took care of it like it was his own. I’m not sure what this boy gets paid but he needs a raise. He even waxed my A/C.
Very good service. Knowledgeable about what they were doing and explained the installation and instructions needed to operate new system. Clean up afterward was excellent and the workers were very curteous. Would definitely recommend to others.
Jim Moats
Contacted them on Friday morning. John came out Friday afternoon, looked at our situation and quoted a very reasonable amount to replace all of the heat pump. After we agreed to the replacement, they even went as far as returning that evening with two window AC units to help us through the hot weather. On Monday morning, Clayton and JD arrived to start the replacement of the system. They did excellent work removing the old stuff and installing the new system, rewiring electrical and changing ductwork. Monday afternoon, they were finished, cleanup was great, and you couldn’t even tell they were here!
Ulysses Perez
Very professional service. Caleb arrived earlier than expected which was very much appreciated. He was very forthcoming and explained all the details of our situation thoroughly. He absolutely provided and excellent and pleasant experience. Would definitely recommend.
jason wickline
Justin was very professional and informative. He took the time to explain everything. Very nice and very pleasant personality!
David Mays
Great Experience with Best Virginia. All the staff we interacted with was extremely professional and thorough. Everything was perfectly clean and our house is cooling down nicely after our new system is now installed. We highly recommend!
Staci Taylor
The response time was quick and the technicians were professional and efficient. They replaced my unit quickly and cleaned up afterwards. Would definitely recommend.
Paula Wheeler
Four great workers completed installation in about 6 hours. They were all courteous, friendly, with much attention to detail.
Owner is going to have someone stop by in a couple weeks in case I have questions or need help with the thermostat electronics. I feel confident that I can call anytime and get help.
I think I have purchased a “Cadillac” product (Rheem 17) along with top-notch service!
JD Philyaw
Furnace stopped working Sat night. Called Best Virginia Sunday morning, Josh was at my front door at 8:30am on Monday and had the furnace fixed by 9:30. Excellent customer service. Very professional and informative. Josh did a wonderful job of explaining the issue, the prescribed fix and educating me on the future options. I highly recommend Best Virginia.
Carl
Justin Landers came to my house and did a 6 month check on my two units. He did an outstanding job. He was on-time and gave me a good review of my units. Highly recommend Best Virginia and Justin.
Keith Andrews
I just want to say that Justin Landers was very professional and did a great job on servicing my A/C and cleaned the unit. I feel that he took care of it like it was his own. I’m not sure what this boy gets paid but he needs a raise. He even waxed my A/C.
Doris P
Very good service. Knowledgeable about what they were doing and explained the installation and instructions needed to operate new system. Clean up afterward was excellent and the workers were very curteous. Would definitely recommend to others.