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Advantage Heating and Cooling Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
John Lee S

Jeff is our technician. He's very knowledgeable when asked questions about heating and cooling, and he doesn't waste time when it comes to his duties. These are the types of employees Advantage should strive to have in their roster

Rob Haines

We dealt directly with Matt Hart, the owner. From start to finish, we couldn't have asked for a better experience. He was informative, courteous and punctual. There was no sales pitch, only great service. Additionally, they found a way to complete the install right before Christmas...this type of commitment to their customer is rare. If you are looking for heating/ cooling...do yourself a favor and give them a call.

Marc Mcvey

Very professional company to work with. Jeff came out to try and fix my POS "Nest" thermostat, spent a long time talking with the less the bright people at Nest before I said, get rid of the Nest POS and let's put in something new. He did and its great!

Kelsey Woodhouse

Justin came out right on time for our first time inspection and service at our new home. We received a phone call from the office letting us know that he was on his way 15 minutes prior to his arrival. Seeing as this is a new system and home for us Justin walked us through the whole systems functions and ensured that the wiring that I had done on the thermostat was correct. 5 stars. Thanks for your help Justin!

Richard Rumer

Jeff was very professional and courteous. His knowledge of our system made the diagnosis fast and accurate. He answered all my questions and explained in detail exactly what he did and what the problem was. I highly recommend Advantage and Jeff.

Ray Hokanson

Great service. Jeff came out the same day and quickly found the short I had been fighting for weeks. Very thorough and knew what he was doing. Answered all my questions recommended things I could do to prevent future problems. Reasonable price. Thanks Jeff.

MrsRoLinStacks

We just had our A/C serviced and Jeff, the technician, was great. He walked us through and explained everything.

We are glad we contacted them first and waited until they had a spot open on their schedule.

Thank you for the great service. We will definitely pass on your information to our family and friends.

Durward Holt

I had another company come in to check my system because I knew it had a small leak. They told me there would be a $99 trip fee. Once there, they told me there would be another $68 fee (also goes toward final repair) on top of that for doing a leak check (the original reason I called). After all was said and done the tech (nice guy and knowledgeable) found the leak in the inner coil, but he is not allowed to give pricing. A couple days later I call and they quote me their flat rate, which is way more than standard.

I called around and Advantage Heating and Cooling are the only ones that would give me a quote of what the price would be if they did the work. $800 less and I am supporting a local business that actually cares about their customers. Thanks Matt for taking care of us. I will be letting everyone know that Advantage Heating and Cooling is the company to use.

Stuart Hemstock

AC stopped. Tech Nic diagnosed as switch and replaced fuses. Up sold capacitor, quoted 100 dollars for new part. Final bill had capacitor at 286 which is nearly triple the 100 quote. Tech had me sign invoice and other docs after the fact. No explanation of added expense. Invoice does not separate part costs from labor expense. Any warranty was not explained by service tech, Nic. On phone with office later I negotiated a partial refund for the part and received an explanation of warranty. One last word by service tech as he parted, he said my AC should work this summer. I guess I was left wondering. Advice, find a company that quotes hourly rate plus part costs. If such a place exists...

Lisa Malcom

Recently Jeff was at my parents home to troubleshoot and repair their furance. His courteous manner and work ethic make him a great member for the Advantage Heating & Cooling Team. Thanks again, Jeff.

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Advantage Heating and Cooling Hours

  • Monday 8 AM to 5 PM
  • Tuesday 8 AM to 5 PM
  • Wednesday 8 AM to 5 PM
  • Thursday 8 AM to 5 PM
  • Friday 8 AM to 5 PM
  • Saturday
  • Sunday