1st Response Heating & Air Conditioning Solutions

Kat Weiss is a great asset to your team! There was an issue with our heat pump, but she found the problem, and fixed the issue. Happy with the customer service we received from your company. Good for you for hiring women in a mostly male HVAC work force.

Service specialist Chandler Kron did a thorough job, display professionalism. Good attitude. I’d recommend him and 1st Response heating to any one.

The AC was broken during the heat wave in the PNW, and so we called on 1st Response to diagnose and remedy the unit. They were prompt, courteous, and patiently explained the problem, and the solution. Rylan came home after his typical work hours ( I am grateful to Rylan for making the time), installed the new motor, cleaned the access to the unit, and left us thankful for an exceptional cool job!

Braxten and the young woman that accompanied him were so, so wonderful. They came the same day that my furnace gave up; they were respectful and kind; Braxten explained everything very clearly and when the problem couldn't be solved that night, he left and came back with 4 space heaters! I was, honestly, very impressed. They came back the next day and everything got fixed. I will definitely be calling 1st Response for any future needs. Great job!!

Braxton and Kat were sweet, very professional and did a great job with installing a gas range to a capped gas line. I priced out the service with several competitors and not only did 1st response have a competitive price, they came across as the most informative and honest. I'd definitely use 1st response again in the future.

So happy we called 1st Response! Rylan quickly resolved the issue we had with our dryer vent. We definitely recommend 1st Response Heating & Air Conditioning Solutions, and would hire them again in the future!

1st Response HVAC team is awesome. Claire was very prompt and helpful to schedule the job. Also, the technician, Tracy, did a great job: he was quick and effective, answered all my questions, and gave me good pointers for me for upkeep--also he even swept the area as he finished his work.

Been using 1st Response now for several years and would highly recommend them to anyone looking. We recently had Garrett and Tristan out to perform annual service on our furnace and they did a great job!

Just called at 8:30 at night for a hot water heater that was not working. Braxton return my call within about 10 minutes. After telling me the cost of a service call, he then walked me through some troubleshooting and got us back up and running. Very much appreciate the customer service versus just sending someone out in collecting the fee. You’ve earned a customer.

Honest, fair dealing, with quality products, and friendly people. They offer the best value for the money. I got 5 quotes on a new heating and air conditioning solution and chose them as the overall best choice. Highly recommend.