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  • Onsite services

McCarthy Services Reviews - 100

3.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jay Bessey

Professional and efficient HVAC and Furnace Replacement: two old systems removed and two new systems installed in 7 hours. The crew showed up ahead of schedule and didn’t waste time. Very satisfied with the installation and first day of our new systems.

Michelle Olney Floyd

Great service! Technician was professional, courteous and arrived within the scheduled timeframe. He did a thorough check of the units and explained his findings and recommendations in great detail, and answered all of my questions with patience, I did not feel rushed which I greatly appreciate.

Peter Cook

Technician arrived early within the time window (great!). He was very pleasant and got to work on his first self-contained hvac unit🙂

Hiwote Menkir

McCarthy services installed my AC 4 years back. They had the best services back then. Now, I had to call two days at almost every two hours to get someone to get back to me. At the time of writing this review, I’m still waiting for a response from them. They are unresponsive.

Bettina Camcigil

I had an awful experience with a plumber (Fredy) from this company. Not only did he do shoddy work and not fix the leaking pipe in my sink (which is still leaking!), he behaved inappropriately, indecently and extremely unprofessionally. He pulled out his phone and proceeded to show me a series of half naked pictures of himself. I am a single woman and live on my own and the whole situation made me feel exceptionally uncomfortable and was a violation of my privacy and trust in this company to do professional plumbing work. I was taken aback by such sudden unprofessional conduct and felt rather intimidated as he was standing in the bathroom of my home alone with me and I still had to pay him. He also asked me very personal questions like if I work out, am I married, etc which made me feel very uncomfortable. As he was leaving he also wanted my phone number which of course I did not give him. I cannot attest to the quality of any other services provided by this company, but if you are a single female living alone and need plumbing services, be aware of who you call into your home to do the work.

Aisha McNamee

McCarthy has been consistently providing great customer service and valued evaluation. I had concerns about the air quality & flow in my home so I called who I trust, McCarthy. An appointment was made promptly, the tech inspected my home and gave cost saving advice like securing vents that were losing air into the home, and switching out my old bulbs in my daughter's room for LED bulbs. After, I was more knowledgeable about what was needed.

Bob Lamons

Danny helps install our HVAC. He came to fix it. Busy day and he had to go back to the office for parts but our system was fixed quickly and under warranty. Fried capacitor or something like that.
Danny always does a nice job!

Harris

My installers Chris and Rob were real pros. My old water heater had a clogged drain and was in a tight spot. They handled it all just fine and did nice tidy work. Communication before the job was good too. I’d recommend McCarthy if you need a water heater replaced.

Maxime Nogier

Luke was professional and thorough. We he could not figure out the issue that arose during our seasonal maintenance he called in his manager. The two of them figured out the problem and we are in the process of having it repaired. We highly recommend McCarthy/ DMselect for their A/C division.

Dennis Murphy

Professional. Job well done. Shawn, James, Orson were great. Installation looked good and they were informative and took pride in the installation. Our salesman Jesus Rivera was genuine and seemed more concerned with providing my family with a warm home then making a sale, which made the sale. Had 5 estimates. We chose McCarthy because Jesus seemed genuine and not some hotshot trying to score a sale.

Right now the house is warm and we are quite pleased. Can't say about follow up service but for now we are very happy we chose McCarthy.

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Cleanliness
4
Comfort
4
Staff
4
Facilities
4
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