I was very disappointed by how the company handled my situation. This was my very first and last time that i ever request any type of services from them. I called to schedule an electrician’s visit and i was told a certain amount of money to pay on the phone which i agreed to and when the technician got to my place, he not only didn’t contact me(who made the appointment to let me know of what was happening and get my approval before working on anything) he started working on the machine and i ended paying 4 times the amount agreed on. I complained abt it to the customer service agent and she promised that the manager would get back to me and he never did. Overall, if you want to end up paying more than you planned definitely call this company.they are horrible
Dave did a great job when fixing my microwave outlet. So I called them for my sump pump and Ray came out and fixed it even in the storm. I would definitely use them again.
Norm was very professional and fixed by AC problem with minimal expense and time. He was very careful to observe social distancing while he was in the house, and wore mask, gloves, and shoe covers.
Steve Drumm
Kenneth did an outstanding job as always! He’s been our technician for many years and always takes care of us!
Prisca Jibikilay
I was very disappointed by how the company handled my situation. This was my very first and last time that i ever request any type of services from them. I called to schedule an electrician’s visit and i was told a certain amount of money to pay on the phone which i agreed to and when the technician got to my place, he not only didn’t contact me(who made the appointment to let me know of what was happening and get my approval before working on anything) he started working on the machine and i ended paying 4 times the amount agreed on. I complained abt it to the customer service agent and she promised that the manager would get back to me and he never did. Overall, if you want to end up paying more than you planned definitely call this company.they are horrible
Berto P
Ray was on time and very knowledgeable. Fixed more than one issue in the house. Thank you will use again.
Tillie Brown
Irving was very professional and knowledgeable about what needed to be done. Excellent customer service!
Chris Teets
Dave did a great job when fixing my microwave outlet. So I called them for my sump pump and Ray came out and fixed it even in the storm. I would definitely use them again.
Becky Holland
Kenneth was great! Came on time, diagnosed them problem quickly, friendly and professional.
Ronald Blum
Norm was very professional and fixed by AC problem with minimal expense and time. He was very careful to observe social distancing while he was in the house, and wore mask, gloves, and shoe covers.
Rob Hall
Dana was terrific. Diagnosed the problem and was able to fix it right away.
yvonne brown
The technician,Charles, did an excellent job. He explained everything and was very helpful. He was very nice man. Thank you for your professionalism.
Jay Michney
Kenneth was thorough and helpful.