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Amenities

  • Wheelchair accessible entrance
  • Online estimates
  • Onsite services

Main Street Heating & Cooling Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Melinda Graham

Called a few other places but didn't trust anyone like Main Street.

Doug made a late night house call when our furnace and a/c went out and I was concerned about our baby being cold. Got us set up with a name brand system and a competitive price.

I felt totally comfortable having Scott (installer) in my home. Didn't give off weird vibes like other workers we've had. He worked all day to get the job done. No wondering how long lunch break was going to be or where they were. When they finished they walked me through the entire system and helped me get it set up. When they finished the job they left the area clean.

So far so good with our new system. No hot spots or cold rooms in our house. Very happy with their product and service.

Travis Lavery

We moved into our house almost 2 years ago now, and decided it was time to replace our furnace and upgrade to AC. Recommended to these guys by a family member, we contacted them and within a few days we had a meeting, set up a time, and now we are set! Our old furnace had a big crack in the side of it, which was scary to learn, but I have no doubt that Jake and Jason, who did an excellent job installing and answering my questions, have made my home safe for my family again. Plus now the summer won't suck, which is also cool. Brent did a great job explaining all of our options, and went out of his way to make sure that we were all set and good to go. 10/10, great job, great company.

Bruce Bird

Main Street Heating and Cooling was great for me. I was hosting a family party when my AC went out. The party was the next day and it was about 100 degrees outside.I made a call and they came by my home the same day. I was expecting to pay around $500 or more but they were able to identify the problem and fix it for under $150. I was very impressed with their professionalism and honest communication. They probably could have taken advantage of the situation because I was in tight spot. However, they fixed my AC and were super helpful. I appreciate a company that I can depend on to be honest and fair with me. The technician was super nice and made us feel at ease. I would recommend Main Street to family and friends. They are awesome!

Chad Zielinski

Awesome service and installation! Doug came on a Thursday when our furnace died. Made an appointment for the following Monday for a replacement. Caleb and Cody were early, and worked diligently until 7:30. Doug showed up again to give us some info on the new system, operations, warranties, and rebates. They were extremely helpful, professional, and dedicated to doing the job right. Highly recommend these guys!

Natalie Malan

The best! We had a different contractor break a pipe in our attic connecting to our AC, and Brian showed up fast and got it fixed right away. Nice guy, also gave me some tips on a few other maintenance things I should be doing which I greatly appreciated. We've used Main Street in the past for both our freon recharging as well as having a central humidifier installed and thought Brent and Doug were also great to work with. It's so nice to have an honest company to call when your AC breaks. Have referred them to many friends who have also had good experiences.

Reed

Had this company out today to replace a couple of worn out heating/AC units. They were very fast and done hours before I expected them to be done. Price was right as well. We are really going to be singing their praises come summer

Jennifer Simpson

Brent and his team have done an absolute PHENOMENAL job in our basement. We hired Main Street Heating & Cooling for our duct work as well as replacing our furnace. Not once was there any sales pressure, was I swayed one way or another...rather I was given several different options/estimates to choose from. Brent was very transparent with us about the benefits of each furnace, rebates etc. as well as provided us with a package discount for hiring them for both our duct work and furnace installation. We still have some work to be done by them (we have to frame before they can come out) but everything thusfar has been so great. They do a very thorough job, are very clean with their work, and have amazing customer service. Thank you so much Main Street team!!!

Saylor Hall

Main Street was an awesome experience! We thought we were going to have to get the sleeping bags out because our furnace went out. Main Street was able to get over the same day. Arnoldo showed up to our house right on time and he was great! He quickly found the faulty part. He then was able to find out that it was still under warranty, and even though it was with another company he took care of the warranty. He got everything done quickly and our heat was turned back on for a VERY reasonable price!!! We will always use Main Street now!

—Hall Family

Lainie Briggs

Doug is awesome! He quickly diagnosed the issue with my furnace, had a replacement for the defective part on his truck, installed and tested it. It's been a few weeks since his visit and my furnace is running like a champ.

Doug isn't fantastic because he replaced a part. He is wonderful because he is incredibly cordial, he talked through what he was doing and why. He explained what part was defective and it's function. He didn't try to sell me anything over and above what was needed. He told me the price of the part and left the decision up to me if I had it installed. Once the part was installed, he took the time to clean up the furnace. Coincidentally, my water heater went out the same morning I called to have my furnace serviced (BTW, Main Street dispatched out the same day at a time that worked for me!). I asked Doug if he had any suggestions as to what may be wrong with it. He gave me some ideas on how to troubleshoot the problem, what he thought the issue probably was (he was right) and recommended a plumber if I ended up needing one.

Last, but not least, I felt comfortable with Doug. I received a text when he was enroute, which included a picture and a short bio (kudos to Main Street for this!). As a woman, I worry about a creeper service technician coming into my home, especially when I am alone. Doug was super nice, courteous, and respectful. The next time my furnace needs resuscitation, I'll be calling Main Street and asking for Doug.

Jay Gillies

I had called 3 different companies. The first one tried to sell me an ac and a furnace even though I only needed a furnace.

They second company quoted very high for just a furnace.

Brent was my estimate technician. He listened to what I wanted, answered all of my questions, and best of all gave me what I asked for at a reasonable rate! My new furnace works fantastic. I will definitely recommend to anyone and everyone! I am also not one who does a ton of ratings be it the exceptional service I got is well worth a review. Deepest gratitude to you and your staff.

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