Main Street Heating & Cooling

This company is the best! They installed new ducts for us when we renovated our basement, which greatly improved heating effectiveness. They also performed a tune up and answered all of our questions regarding our heater. Fantastic, reliable, trustworthy company

This company is the only company I call when I need my AC or heater repaired. Let me tell you why:
My first encounter with them was last year when the AC unit at my workplace, Bonneville Equipment, needed major repairs. They sent a repairwoman named Tana who was so good we still ask for her to this day when something goes wrong. Our work unit was fixed within hours after the part arrived which saved the whole staff from going insane from the heat.
So when my home AC unit quit working in the worse heatwave possible this week, who you gonna call? No, not the Ghostbusters! But second close: I called Main Street! It is worth mentioning that ahead of the service, they send you a text with a link to a bio of the tech and his or her geolocation so that you know when they are going to arrive at your place. This is so nice for those of us who work because I was actually able to leave work on time and be at home before the tech arrived without wasting time. Also the bio has a picture and the name of the tech which is sort of nice as well. So I knew they were sending a man named Doug. Doug was super courteous, quick in diagnosing and clear in explaining what was wrong with the unit (bad capacitor) and replaced our part within minutes, then checked over and cleaned up the unit a bit and made sure to leave us with maintenance tips and tricks. Even though our unit is 20 years old, he was honest when we asked him if it needed to be replaced and said the unit was in really good shaped and it would probably work for us with the new part for quite some time. Wow! Great news! I called Main Street back later a bit scared because I thought that something was wrong with the unit post repair (it wasn’t!) and they put me in touch with Doug promptly and this man, again, so very patiently and kindly explained to me how things should work and calmed me down. The unit has been working great since and we hope it will for many years
to come.
Thank you Main Street for providing great service and most of all, for having such awesome people because, after all, people are what make the company!

Main Street has installed systems in three of my properties. They have been very responsive and professional. The guys they have sent to install the units have been kind, understanding and extremely respectful. This is an amazing company to work with and their pricing is reasonable for the quality of product and work. I’d recommend them to anyone.

I am so happy I went with Main Street Heating and Cooling! The whole experience turned out to be a good one. I loved online scheduling and being able to get someone during a time that was convenient for my schedule (not the other way around). The text to show which tech would be showing up with real-time tracker is a nice touch. Doug was great and able to diagnose my cooling issues quickly. Prices for fixes were up front. No hidden fees.
Last minute I decided to have a Nest-E thermostat installed. I thought this would require a separate visit but Doug was able to install this for me on the same day. I appreciated his friendliness and his expertise.
Very happy with Main Street Heating & Cooling and will be a return customer for future services for sure!

Update 2: had a mishap with the drain pipe. Tanna came out and was able to quickly fix it. She was great, highly recommend once again.

Doug was great! He fixed our heating issue quickly and now we have a neat Nest thermostat set up. Highly recommend!

Update: my AC went out and once again, Doug to the rescue! He found the problem quickly and now we have our glorious cool air back. Thanks Dan! Oh and I got an otter pop too :)

We hired Main Street to install a steam-injection humidifier, Air Scrubber and UV light to our home’s HVAC system. They listened to what I was trying to accomplish (we have a child with asthma, so we need humid, very clean air) and helped me determine what products to purchase from them. They were competitive with their prices ... and EVERYONE from Doug (one of the owners), to Mike the manager, to Jason and Shawn the installers was great to work with. They were total professionals all the way and treated me like a valued customer from start to finish. We got bids from other HVAC contractors, but we’re really pleased we decided to go with Main Street because they deliver what they promise and they treat you so well as a customer.

Outstanding experience—the person who set up my appointment (didn’t get her name) was very nice and even called me back when another appointment cancelled. My AC was out, So I was in a rush to get someone here. Doug arrived on time and was not only extremely personable but was able to pinpoint the issue quickly and even had the part in his truck! He gave me advise on larger HVAC issues I have at my place that other HVAC guys I’ve asked couldn’t address. He even set me up with these little rubber pads to replace the book I was using to level my AC unit (I’m mad classy). Main Street will be my first and only call from now on.

Doug from Main Street Heating was wonderful to work with. Of course I was not thrilled about replacing my furnace this winter, but this company made it as smooth and painless as possible. They were professional, prompt, friendly and had plenty of help to get the job done quickly. They even brought cookies! I would highly recommend this company and plan to use them from here on out. 😊

We had an incredible experience. We had two technicians show up five minutes early and work all day long. They replaced a 20 year old furnace and were extremely polite, considerate, and very efficient. They worked for seven hours and never took a break. I would recommend this company to anyone and everyone.

Tanna and her apprentice were very cordial and addressed all concerns that were brought up. Had some water leaking from last servixe of a technician of a different company. They showed me what was wrong and did the repair to the drain line in less than 5 minutes. Very thorough and would recommend them over the other 2 companies I've used in the past. In fact I've already recommended them to our friend and he's scheduled his service.