Comfort Solutions

Everything about Comfort Solutions was great! The showroom had plenty of options to see in person. Jeff arrived on time and discussed the options available. The office scheduled a date and time and the technicians arrived right on time. Everything was clean from start to finish! Highly recommended!

We are very satisfied with our experience. Jeff came to assess the layout and recommended the best fireplace for our needs. We had an instant estimate that was lower than the others and the work was scheduled within one week. Sabian and Colton did the installation. They took great care to protect our floors and completed the job in a few hours. We would use Comfort Solutions again without hesitation.

Sabian and his helper did a fantastic job. They were professional, knowledgeable and explained what they needed to do very well. Couldn’t be happier with their job!

I had my wood-burning fireplace replaced with gas. Comfort Solutions was easy to work with and they did a good job with the install. The metal piece that surrounds the insert didn't quite fit due to the opening not being exactly square and they replaced it with a corrected piece. The interior light wasn't working and they fixed it. I love the fireplace and run it constantly. It wasn't cheap but it was worth it. My gas bill is higher of course but it's still worth it.

Great company from the salesman to the installers. Jeff came out to look at our fireplace project and gave his suggestions on what we needed to make it happen. Zach and Coda came and did the install. Everything came out great. They were on time, polite, and clean with their work space. Couldn’t be happier!

Rory and Jason left my home about 2.5 hours ago.They were both extremely courteous, professional and very knowledgeable.They were very punctual and worked non-stop,without a break, for the entire installation.We did a pre-walk thru while I showed them where the electrical boxes were. Before leaving, I was given a short tutorial on my new system. Very impressive!
We have a walk Thru scheduled for tomorrow. Great service.
Thanks so much Comfort Solutions Team.

My fireplace had stopped working a couple of years ago, so I found Comfort Solutions and ordered a replacement. I ordered the Vector 50 after visiting the Sandy showroom and talking to some of their people.

Yesterday, Comfort Solutions sent their crew out to install the new fireplace. They removed the old, non-working fireplace, stripped out the supporting carpentry (but preserved my old mantle so I can try to sell it separately), framed the wall for the Vector 50, and installed it. It is GORGEOUS, the entire operation was done in a single day, and they hauled away all of the scrap material and old fireplace.

I want to give special thanks to Tyler (the team leader), Zack, Coda, and Colton. Each of them were true professionals and contributed to a job very well done. Zack, in particular, spent time after the installation was completed to instruct me about the details and operating instructions.

In summary, I love the fireplace, the installation was smooth and I have found no issues, and the entire team was spectacular. Thanks, Comfort Solutions!

We were extremely pleased with Comfort Solutions sale and installation of our Napoleon gas fireplace. From when we first went to their showroom in Sandy, where they showed an expansive array of demonstration fireplaces and thoroughly explained the benefits and options available, to when our salesman, Jeff came out to our home and assessed our situation, to make the right choice. We were also impressed when our installation was completed by Sabian and Coda, from first showing up on the time they said they would be here, to to the care and efficiency of the install. At the end, the installers cleaned up and gave us a detailed explanation of the function and features of our new fireplace. We would highly recommend the Comfort Solutions group for any upgrades with a gas fireplace.

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They did came back and made it right with me. The technician did a fantastic job on cleaning my furnace and I was really impressed with the receptionist and the supervisor with Comfort Solutions. I would recommend Comfort Solutions to anyone, because if it is not done right they will make it right. They are a 5 star company in my book.

I was extremely disappointed with this company. I paid to have my furnace cleaned and tuned up for the winter and here are the after photos. He never mentioned that my blades on my furnace needs to be cleaned and now I am being told two weeks later that it will cost me another $250. We had our air vents cleaned after the furnace tune up and that technician check the furnace and said that it does not look like anyone cleaned it and we need to get those blades cleaned to protect the life of the furnace. I would never recommend this company to anyone; I did not even get a feather dusting.

Here's an update on my furnace situation - They are going too make it right with me. They are coming back this Friday to clean it. They reach out to me and wanted to make it right. I have nothing against this company and what company can control all their employees. Right now I will give them 3 stars and when they are finished maybe a 4 or 5 stars.

Sabian and Coda were so professional and courteous explaining the installation and making sure everything was perfect, right down to the placement of the logs. I am so pleased with the installation and their professionalism! Kudos to both!