Otis Air Conditioning and Refrigeration

Randy was on time, pleasant, and easy to communicate with. The adjustments made to my duct system fixed my problem. I could not be happier with the outcome or how smooth they run their business. Thank you to Shandy in the office as well. You made the experience so much easier. I will definitely use and recommend Otis Air to everyone! Thank you- another satisfied customer.

When I first called I was told they were booked up until the next day. No problem. 30 minutes later I got a call back saying they could have someone at my house in 15 minutes. Kevin and his partner showed up on time and got right to work! They walked us through every step of what they were doing and gave use some tips on what to look for and simple unit upkeep. Really great guy. They didn't rush the job and they covered all the bases. Very thorough and knowledgeable. Above and beyond customer service!

Very polite and courteous. I like how knowledgeable the technician was. Definitely an expert in Air Conditioning. All the tips he provided were very helpful. Remember to wash your A/C unit at least once a year to make it more efficient.

Otis AC was very responsive, professional in getting the part and repairing our HVAC system. Kevin did a great job, very polite and knowledgeable. We would definitely use them again in the future.

This was the first HVAC company who took the time to clean up their dust and debris afterwards. The contractors were problem solvers and I was very happy with their professionalism.

Excellent response to our AC unit problem! They were able to get there within an hour and have our unit fixed within 2 hours. Would definitely use again.

My AC stopped blowing cold air last night. I waited until the morning and called at 08:15 and technicians were here by 09:20. By 11:30, I had cold air again. They responded quickly even though I wasn't an established customer and I really appreciate it.

I had a screeching noise coming from my attic and to make things worse it was late in the evening. I googled HVAC repair near me and Otis Air conditioning came up first, thankfully they are open 24hrs. They did not disappoint!!! Kevin was at my house in 15-20 minutes. He was very nice and helpful! He got the job done and fixed whatever was needed in about an hour.
The price for after hours was also reasonable which was another good thing! Thank you again Kevin!

The technicians that came to my home were extremely knowledgeable and went out of their way to help me understand my HVAC system (being a first time home buyer). I was convinced the technician was the owner due to how nice and caring he was but he said he was not. I was blown away from his and really saw how much pride and ownership Otis employees have. I found my "Go to" HVAC company!

The best customer service around. We felt like we were treated as family. The crew was on time, hard workers, curtious and did an amazing job. We will recommend them to anyone. Loved the straight forward estimate and pricing. We couldn't have picked a better place.