James Lane Air Conditioning & Plumbing

We had our AC unit replaced and had an amazing experience. The technicians arrived on time and got straight to work. Our indoor unit is in our hallway, I work from home, so I need to pass by that area multiple times a day. The technician made sure the area stayed clear, but more importantly, he was so patient with my walking back and forth throughout the day. The technicians were very knowledgeable and walked us through "items to note" about our old unit and adjustments that were made to ensure proper operations. We've also use James Lane for our bi-annual servicing. This service ensures our system is functioning properly and saves us from any surprises or system failures down the road. We highly recommend James Lane to anyone needing AC/plumbing services!

If you need HVAC service I would look no further than James Lane Air Conditioning. Great customer service from Melody in the office and Mason the service tech! They were accommodating to our needs and have given us piece of mind that are unit will run like it should. Highly recommend everyone to set up a preventative maintenance plan with James Lane, you won’t be disappointed. Definitely worth the money.

I made the mistake of calling James Lane on a Sunday to inquire about having my outdoor unit checked out due to the fan not spinning. When I spoke with the lady in the phone, she made zero mention of cost, or the special Sunday price, just to come to my home. Had I know of double cost Sunday, I would have gladly requested a weekday, yet I was foolish enough to just trust. Then on top of that the technician, which took roughly 5 mins to replace a $20 capacitor, wrapped up after arriving at my house 10 minutes prior to give me my $300 bill, and the outstanding opportunity to sign up for 6 months check ups, which would put my bill closer to $500.

I would very much appreciate even the slightest mention of cost prior to requesting service and prior to making any repair, but was given neither until it was done. Luckily I was given the opportunity to have the new capacitor taken off and only charged $180 for the “visit” and “maintenance”.

What a deal!!

Please be careful what you agree to and who you give your card information to without prior knowledge.

Not a fan and will not using James Lane in the future.

A James Lane Installer, named Bradley, Professional and Polite stop by first and tried everything to fix our poor old unit, with no luck, the unit was a goner. Jimmy Legate was the Sales Rep, he kept us comfortable with portable Air Conditioner units until the install, Mario & Cory were the Installers. These 3 gentlemen are very Polite, Courteous, Professional and Punctual. They cleaned up after the huge mess of replacing an entire unit.They took the time to set up my computerized thermostat and explain step by step, answered any question I had. I am very pleased with the service and Professionalism I received from these 4 gentlemen and the James Lane company.

Cory, Michael, & Fernando took amazing care of my parents, Tom & Pat Curley. They installed a brand new HVAC system! They were so professional, efficient, and very clean! My family only uses James Lane!

Outstanding service and staff. They have been maintaining my air conditioner for our house. When we had a plumbing issue called them and they took care of it. Thank you very much. The O’Leary family.

They were timely on arrival and worked steadily throughout the day until finished. Leeroy and Michael were the installers and were very courteous, friendly, respectful and helpful in ensuring I understood the new features of the system.

I had my HVAC system replaced. Leeroy and Michael did a great job. They replaced the unit in less time than I thought it would take. They were very professional and worked well as a team. In no time at all, my system was replaced and the old system was removed. They did a great job of cleaning up both in the house around the unit and outside. When all was said and done, Leeroy pointed out the features on my new unit and was able to easily answer all of my questions. I would recommend using James Lane Air Conditioning and Plumbing. You would be very lucky if this same team were to do your repairs.

LeeRoy, Levi, and Michael installed a new AC/Heating unit in our house. All the men were very professional, explained all the units, and cleaned up everything. We're very happy with this company.

Landon was the tech who came by on my call for my clogged drain. He was incredibly helpful and nice and cleaned up the area before he left. He even looked at the nearby toilet and assessed an issue I had with that. Would be happy to use this company again of I had another issue in the future.