North Point Air Conditioning and Heating

North Point has replaced units at different houses for me and come out for service as well. Every time they are professional, helpful and always quick to respond. Thankful for this company the the great service they provide!

Technician was courteous and safe, masking as he entered my home. Maint checks were thorough, with tech telling me everything he found. Currently use North Point for all my needs.

NorthPoint air is the go to company if you want honest, professional HVAC work done. They service my home as well as my mother's and son's houses. They are quick in response and very professional. They have done air conditioning work as well as fire place work for us and we have all been extremely pleased with their work. It's nice to know there is an honest caring company still out there!!!

We called Northshore air and heating to fix a heater that went out. Because our unit was 18 years old, Northshore gave us several options including complete replacement of both ac and heating. The price was attractive since it included replacing our duct work which was not up to current code. They were very professional and did a good job. The furnace works great and waiting for summer to test out our new 2 speed ac.

We have been using North Point for years for our home and business. Would never use anyone else very reliable and professional. Highly recommend

North Point replaced my evaporator coil and did a great job at a very reasonable rate. I will definitely be calling them again if I have any HVAC issues in the future.

North Point was so dependable and in the last few years it's been really bad. I think the technicians guess at the problems and they don't fix them. They always wind up coming out again and again. What happened? The old North Point was so great, but not anymore.

Our A/C blew out on the beginning (late afternoon) of July 4th weekend - and my wife was nine months pregnant. I couldn't find anyone who would come out and help. I actually drove by North Point A/C, walked in, and practically begged. The lady working dispatch took pity and sent someone over immediately (within thirty minutes at the busiest time of year), and they didn't rip us off at all -- it turned out to be something really small. I highly, highly recommend checking them out. Great, honest people!

UPDATE 6/22/2015: we took too long to replace the filter and the compressor iced up, so we called for service after replacing the filters, but everything was still iced up. It's impossible to precisely calculate the system charge when it's iced up. The tech took a best guess, but it wasn't right -- and he just came out again to fix it, no charge. Then it turned out to be that the coil was dirty because I was using the wrong filters, and they did a great job getting it perfect again for a lot, lot less than a new coil would have cost. A dishonest A/C company (and there are far too many of those) would have said that something expensive needed to be replaced. It's very hard to find a honest A/C company so hang onto a good one when you find one, and this is a good one! It's working pertfectly now. A+++. Highly recommended!

Ezekiel found the issue with our AC and made the necessary repairs so we are up and running. It is a pleasure to work with him. We appreciate North Point Air for their prompt attention to our issue.

My A/C unit was dripping water into the secondary drip pan. This is usually because of a blocked drainage line, and the blockage needs to be blown out. In my unit the configuration was such that there was no way to put any pressure on the line without cutting the PVC in two places to isolate the pressure in the drain pipe. Ezekiel diagnosed the problem quickly, and took care of the problem, cutting the pipes, blowing out the blockage, resealing the pipes, vacuuming the standing water in the drain pan, and closing the unit. My service call to North Point A/C was just yesterday afternoon, so they came by and fixed my problem in less than 24 hours.