We are so glad we found this company. Our system went out the afternoon of Christmas Eve. We called Kelly's AC and the owner personally came out within an hour and a half and got us up and running before all our family came over. Since then, we have replaced our 14 year old unit and have been very pleased with the entire experience. The entire staff was polite and knowledgeable. It is difficult to find a company that you feel you can trust and Kelly was upfront and honest with different systems their prices and what would work best for our home. We have been thoroughly pleased and will gladly refer them out to friends and family in the area and will be using them for our annual maintenance.
I called Dr. Rescue as a second opinion. Other company said I need to replace my outside AC units and that my coil was bad and needed replaced. Kelly arrived onsite and found the coil did need replaced and that it was under warranty. He also found that there was nothing wrong with the outside units. Kelly was very honest and provided outstanding service. I highly recommend Kelly and Dr. Rescue.
These guys were called out by my home warranty company and were awesome. They returned our phone call promptly and exceeded our expectations in regards to service. The technicians explained everything they were doing and checking for as they worked. They were very respectful and professional. Since we were selling our home and the HVAC units were being serviced as part of the repair agreement with our buyer, they modified our invoice to reflect language in our contract. I really can't say enough about how satisfied we are with their service and work ethic. We will definitely be using them for future work, and I would highly recommend them to anyone.
After the Freeze, we discovered a leaking valve outside our on our main valve leading into our sprinkler system. On the first trip out, Luke (very nice, polite, and knowledgeable) was able to cap and restore water into our home system but unfortunately could not complete the repairs that day. Today, we had Kelly come out and replace the remaining parts and fully restore our system. Kelly was very sociable, pleasant, and throughly ensured the repairs were not only completed, but that they indeed functioned as intended. We thank you for the work you put in and would recommend this service and people to anyone in need of quick and complete plumbing repairs.
Dr. Rescue was the selection by my home warranty company so I was skeptical. To my surprise, the technician Billy Tolliver was amazing. We called for an a/c out which ended up being an emergency shut off switch that was accidentally turned off by the home networking technician. The nice surprise is that he performed maintenance on the system and said I was good to go and even asked for a sharpie so he could mark the box to indicate not to be shut off. This is after another a/c company (highly rated) tried to sell me a new single 4-ton system for $25k when I called them for maintenance. Thank you, Billy and Dr. Rescue!!
Prompt, excellent service. Kelly and Jacob always manage to come the same day whenever we have any trouble with our AC. He and his staff are skilled in HVAC maintenance. We've been using his company for about four years and are very pleased.
Kelly was outstanding with his diagnosis and resolution of our furnace issue. We decided to have our vents cleaned and it was easy to schedule. His colleague who cleaned the vents did more than what was expected. We were very happy with the service...this will be our go-to HVAC company from now on...
I felt immediately comfortable with our technician, Kelly. He was very friendly, knowledgeable, and fixed our issue efficiently. We will be going with this company in the future as well because of the amazing service provided by our tech today.
Mindy Burrow
We are so glad we found this company. Our system went out the afternoon of Christmas Eve. We called Kelly's AC and the owner personally came out within an hour and a half and got us up and running before all our family came over. Since then, we have replaced our 14 year old unit and have been very pleased with the entire experience. The entire staff was polite and knowledgeable. It is difficult to find a company that you feel you can trust and Kelly was upfront and honest with different systems their prices and what would work best for our home. We have been thoroughly pleased and will gladly refer them out to friends and family in the area and will be using them for our annual maintenance.
Ron Garlinger
I called Dr. Rescue as a second opinion. Other company said I need to replace my outside AC units and that my coil was bad and needed replaced. Kelly arrived onsite and found the coil did need replaced and that it was under warranty. He also found that there was nothing wrong with the outside units. Kelly was very honest and provided outstanding service. I highly recommend Kelly and Dr. Rescue.
Henyah Ben Israel
Service tech Matt P was very knowledgeable and professional. I would recommend him to anyone who needs service from Dr. Rescue. 5 star rating.
Michelle Dunn
These guys were called out by my home warranty company and were awesome. They returned our phone call promptly and exceeded our expectations in regards to service. The technicians explained everything they were doing and checking for as they worked. They were very respectful and professional. Since we were selling our home and the HVAC units were being serviced as part of the repair agreement with our buyer, they modified our invoice to reflect language in our contract. I really can't say enough about how satisfied we are with their service and work ethic. We will definitely be using them for future work, and I would highly recommend them to anyone.
Dustin H
After the Freeze, we discovered a leaking valve outside our on our main valve leading into our sprinkler system. On the first trip out, Luke (very nice, polite, and knowledgeable) was able to cap and restore water into our home system but unfortunately could not complete the repairs that day. Today, we had Kelly come out and replace the remaining parts and fully restore our system. Kelly was very sociable, pleasant, and throughly ensured the repairs were not only completed, but that they indeed functioned as intended. We thank you for the work you put in and would recommend this service and people to anyone in need of quick and complete plumbing repairs.
Ann Mandzuk
Dr. Rescue was the selection by my home warranty company so I was skeptical. To my surprise, the technician Billy Tolliver was amazing. We called for an a/c out which ended up being an emergency shut off switch that was accidentally turned off by the home networking technician. The nice surprise is that he performed maintenance on the system and said I was good to go and even asked for a sharpie so he could mark the box to indicate not to be shut off. This is after another a/c company (highly rated) tried to sell me a new single 4-ton system for $25k when I called them for maintenance. Thank you, Billy and Dr. Rescue!!
Cherise Strellaeff
Martin was on time and was very professional and knowledgeable, helped in any way he could. Would defiantly recommend and use again
STEVE TERNEY
Prompt, excellent service. Kelly and Jacob always manage to come the same day whenever we have any trouble with our AC. He and his staff are skilled in HVAC maintenance. We've been using his company for about four years and are very pleased.
ACK
Kelly was outstanding with his diagnosis and resolution of our furnace issue. We decided to have our vents cleaned and it was easy to schedule. His colleague who cleaned the vents did more than what was expected. We were very happy with the service...this will be our go-to HVAC company from now on...
Kristen C
I felt immediately comfortable with our technician, Kelly. He was very friendly, knowledgeable, and fixed our issue efficiently. We will be going with this company in the future as well because of the amazing service provided by our tech today.