Tech was running late. They called promptly and informed us how long they would be. It's the middle of summer so we understood. Communication fixed a potential deal breaker. The tech arrived within the time frame quoted which was very much appreciated. Todd C. was our tech. Very professional and was thorough and informative. He gave us his prognosis and completed the job in a timely manner. I did not feel like I was being up sold. He showed me why I needed what was needed and explained to me what he was doing. Ended up setting up a semi annual maintenance plan with Veteran Air because they are honest and professionals. Thanks for being awesome Veteran Air and Todd C.!
I would like to express my utmost satisfaction with the service provided by Veteran Air for the recent repair of my home's AC unit. From the moment I contacted them, their professionalism and expertise were evident.
The technician arrived promptly and was courteous and respectful throughout the entire process. They quickly diagnosed the issue with my AC and efficiently repaired it, restoring cool air to my home in no time. Their knowledge and skill in handling the repair were truly impressive.
What truly stood out was the exceptional customer service I received from Veteran Air. They took the time to explain the problem and the steps taken to resolve it, ensuring I understood the situation completely. Their transparency and willingness to answer all my questions put my mind at ease.
I appreciate the fair pricing and honest approach of Veteran Air. They provided a detailed breakdown of the costs involved, and I felt that I received excellent value for the quality of work performed.
Overall, I highly recommend Veteran Air for any AC repair needs. Their professionalism, expertise, and outstanding customer service make them a reliable and trusted company. Thank you, Veteran Air, for your exceptional service and for ensuring my home is cool and comfortable again.
My AC stopped cooling on one of the hottest days of the summer. I called Lisa at Veteran Air and they didn't have any appointments until 3 days later but Lisa called and let me know someone had canceled and she put me in that slot. Todd came out on time and within a few minutes he had founded the problem and was able to add some freon and AC back up and running at a very reasonable price. I will definitely call again when I need AC service. Very knowledgeable technician and outstanding customer service. My family and I thank you all so much. Mike
We were very pleased with the service Jose provided. He was extremely knowledgeable, efficient, and just a pleasure to have in our home. He was able to clear a very difficult clog that another company was unable to do, for a very reasonable cost. We will definitely be coming back to Veteran Air again. THANK YOU!!
This company was ABSOLUTELY incredible to deal with, Jeff was extremely nice and answered some questions for me as the operations manager. Lisa was great in helping to coordinate for Kevin to come out in a timely manner and gave me very professional recommendations at my home! I would HIGHLY recommend using them for any AC services that you may have! Showed up in less than a few hours after my call and got my home taken care of. High quality service from high quality people!
Excellent job as always! Todd took care of my issues quickly and professionally! Ask for Todd, great tech! I'm very happy with the service! I'm sticking with this company!
Excellent customer service!! The woman who scheduled me was very pleasant and had excellent communication skills. Something you don't see anymore. Jose was awesome also! He was very thorough, knowledgeable and good at explaining things to me. They have my business from now on!
Great customer service!!! Kevin texted when he was on the way & arrived as scheduled. Just asked for AC tune up service. Friendly, professional & didn’t try any up selling any additional services. Will definitely use them again next year.
From the initial phone call to the quick response in fixing my AC unit, I’m thoroughly impressed. As a veteran myself, the level of pride and dedication to service definitely shows with this company. There was no hesitation signing up for their yearly maintenance plan. I would recommend Veteran Air to anyone looking for an honest, professional, thorough, and capable HVAC company to service your heating and cooling needs. Once again, Thank You Kevin for not only your service to our country, but continuing that service into helping us with our emergency.
Jose was excellent! This was my first time using Veteran Air and he did an excellent job. Explained everything and was very thorough in his inspection. Provided recommendations and gave a Veteran discount. Excellent service!! We will use them again and recommend to others
Michael Rull
Tech was running late. They called promptly and informed us how long they would be. It's the middle of summer so we understood. Communication fixed a potential deal breaker.
The tech arrived within the time frame quoted which was very much appreciated. Todd C. was our tech. Very professional and was thorough and informative. He gave us his prognosis and completed the job in a timely manner. I did not feel like I was being up sold. He showed me why I needed what was needed and explained to me what he was doing.
Ended up setting up a semi annual maintenance plan with Veteran Air because they are honest and professionals. Thanks for being awesome Veteran Air and Todd C.!
derrick craft
I would like to express my utmost satisfaction with the service provided by Veteran Air for the recent repair of my home's AC unit. From the moment I contacted them, their professionalism and expertise were evident.
The technician arrived promptly and was courteous and respectful throughout the entire process. They quickly diagnosed the issue with my AC and efficiently repaired it, restoring cool air to my home in no time. Their knowledge and skill in handling the repair were truly impressive.
What truly stood out was the exceptional customer service I received from Veteran Air. They took the time to explain the problem and the steps taken to resolve it, ensuring I understood the situation completely. Their transparency and willingness to answer all my questions put my mind at ease.
I appreciate the fair pricing and honest approach of Veteran Air. They provided a detailed breakdown of the costs involved, and I felt that I received excellent value for the quality of work performed.
Overall, I highly recommend Veteran Air for any AC repair needs. Their professionalism, expertise, and outstanding customer service make them a reliable and trusted company. Thank you, Veteran Air, for your exceptional service and for ensuring my home is cool and comfortable again.
Michael Drumming
My AC stopped cooling on one of the hottest days of the summer. I called Lisa at Veteran Air and they didn't have any appointments until 3 days later but Lisa called and let me know someone had canceled and she put me in that slot. Todd came out on time and within a few minutes he had founded the problem and was able to add some freon and AC back up and running at a very reasonable price. I will definitely call again when I need AC service. Very knowledgeable technician and outstanding customer service. My family and I thank you all so much.
Mike
Rebecca Williams
We were very pleased with the service Jose provided. He was extremely knowledgeable, efficient, and just a pleasure to have in our home. He was able to clear a very difficult clog that another company was unable to do, for a very reasonable cost. We will definitely be coming back to Veteran Air again. THANK YOU!!
LB Flack
This company was ABSOLUTELY incredible to deal with, Jeff was extremely nice and answered some questions for me as the operations manager. Lisa was great in helping to coordinate for Kevin to come out in a timely manner and gave me very professional recommendations at my home! I would HIGHLY recommend using them for any AC services that you may have! Showed up in less than a few hours after my call and got my home taken care of. High quality service from high quality people!
Mason Cantu
Excellent job as always! Todd took care of my issues quickly and professionally! Ask for Todd, great tech! I'm very happy with the service! I'm sticking with this company!
Adrienne
Excellent customer service!! The woman who scheduled me was very pleasant and had excellent communication skills. Something you don't see anymore. Jose was awesome also! He was very thorough, knowledgeable and good at explaining things to me. They have my business from now on!
Tri Nguyen
Great customer service!!! Kevin texted when he was on the way & arrived as scheduled. Just asked for AC tune up service. Friendly, professional & didn’t try any up selling any additional services. Will definitely use them again next year.
Kevin Schimick
From the initial phone call to the quick response in fixing my AC unit, I’m thoroughly impressed. As a veteran myself, the level of pride and dedication to service definitely shows with this company. There was no hesitation signing up for their yearly maintenance plan. I would recommend Veteran Air to anyone looking for an honest, professional, thorough, and capable HVAC company to service your heating and cooling needs. Once again, Thank You Kevin for not only your service to our country, but continuing that service into helping us with our emergency.
Lori Lewis
Jose was excellent! This was my first time using Veteran Air and he did an excellent job. Explained everything and was very thorough in his inspection. Provided recommendations and gave a Veteran discount. Excellent service!! We will use them again and recommend to others