Fresh Air Systems Heating and Air Conditioning

I received 9 quotes to remove my old condenser/air handler and install new units. Hands down, Fresh Air gave me the best quote based on price and product. My selection was also very much based on first impression and whether I was getting a tradesman or a salesman. When it comes to spending thousands of dollars on any sort of trade work, I look for someone that is going to be real with me. When Derek came to look over the job and build an invoice we had a very honest conversation that wasn’t filled with hooks and sales pitches. I had a couple companies trying to replace items that didn’t need to be replaced and some saying they could just fix the problem when I already know it couldn’t be repaired.

After I accepted the bid, Fresh Air had the new units delivered to my house within 4 days. The next morning the team showed up and got to work. Everyone was respectful and professional around my family and me. The finished product looks and FEELS amazing. They where careful not to damage anything as they hauled the old stuff out and the new stuff in. Going up and down the stairs to the second floor and through the narrow hallway where the attic access was something I wasn’t even sure could be done but they made it look easy. No trash left behind and there was even some pieces of trash already up there so they definitely went above and beyond and left it looking better than before they got there. Besides the price tag that comes with buying a new HVAC system I can honestly say that it was a very good experience. 10 out of 10 would recommend.

The owner believes in serving customers fairly. Instead of just telling me that my 20 yr old system should be replaced he knew that I didnt have $8-9000 for a new a/c unit & told me that they'd fix the furnace for me. So, after he came out & diagnosed the problem he sent Gabriel to get the parts & Gabriel came back and replaced the parts! No other co. wanted to service my furnace but just wanted to sell me a new unit. Thank you Fresh Air for saving me $1000's and giving me great service. Definately will use them again!

I can't Thank Y'all enough for the outstanding service, product, and support that everybody delivered to me and family. Everything from the no BS quote to assist with details on the rebate paperwork.
Hats off to Andrew, David, and Joseph for their hard work, professionalism, and attention to detail. I've worked with a lot of different service crews over the years and y'all are top notch!
Additional gratitude to Jessa and Stephanie for prompt and courteous interaction with my wife and I. It was such a pleasure to have someone answer and return a call, follow thru on a request, and go above to see that the smallest details were handled.
I can't believe how much more comfortable we are in our home and can't wait for the energy savings. I absolutely love this system, it exceeded my expectations!
Derek you have a hell of a crew, deliver a superb product, and do it with professionalism and detail.
Fresh Air Systems is the only company I'll recommend for any A/C needs. We'll see y'all for service soon and an upgrade system in 20 years.
More proof: 'Energy demands days' are frequent in San Antonio, Before my a/c replacement with the Carrier Infinity model I was ranked 85th using 24.06kwh/jr while keeping my house warm at 79degrees. After the install my ranking improved to 33 using 9.17kwh/hr while keeping my home cooler at 77degrees with controlled humidity below 50%.
Staying Cool in SA

Derek and his team CRUSHED this installation that has been going on for 6 months,

We originally spoke with Derek in regards to an issue with our out door unit, made a good first impression, but I was skeptical as I am with most things, so I went around and found some decent financing at other places for around the same price.

At the end of the day companies were jerking us around, from home warranty companies to the actual AC companies.

So we came back to the team, they came out assessed installed all within 2 business days.

The Other companies LOST a condenser, and then said it was going to be an additional 2k if I wanted to install a new one. Dereck said he would install for the same price he gave me a month prior..

This team is absolutely awesome and they have earned a life time customer.

10/10

Again they absolutely knocked it out of the park!!!!

I have been a customer of Fresh Air Systems for two decades. I just bought a brand new air conditioner and furnace. It was in the nick of time because two days later Texas was hit with an arctic freeze. My family and I would have froze to death had it not been for Fresh Air. The system I bought from Fresh Air is phenomenal. Not only am I saving huge amounts of money on my electric bill, but I just cashed a $700 rebate check from CPS for saving the environment with my new air conditioning unit. I would not have known about the rebate if Fresh Air had not told me about it. We are so grateful to be customers of Fresh Air Systems.

This is why Fresh Air Systems will continue to have my business.
1- Honesty
2- Punctuality
3- Availability
4- Pricing
...
I had home warranties on 2 homes and dealt with few AC companies assigned by the warranty company. I was able to compare their prices when work was done and found them very competitive. Additionally, Fresh Air gave me a second opinion when another AC company told me my AC unit needed to be replaced. They fixed my unit (inexpensively) and my system is still going strong 3 years later. I have referred them to friends and they have also been treated nicely and honestly.

My son recommended Fresh Air Systems to me after he had a system replacement in his new home. He was very pleased with the work. I contacted the company after experiencing a lightning strike next to my condo building which caused my HVAC system to fail. My insurance company had denied my claim, indicating that the failure was due to old age rather than due to the lightning surge. While replacing my system, Fresh Air located evidence of the damage from the surge and provided great documentation and pictures which resulted in the insurance company paying the claim after all. The crew performing the work was very professional and competent and did face some challenges with the installation in the limited condo space which they handled very expertly. I cannot say enough good things about Fresh Air's service and I will not hesitate to call them should the need arise!

I have used them before for maintenance. They are reliable and have very fair pricing. I feel I can trust them to only recommend what is needed and not a bunch of work I don’t need. One morning I heard my thermostat kicking on and off. I called Fresh Air, they came out the same day, diagnosed the problem, found out unit was still under warranty. I only had to pay for installation. I highly recommend them.

Outstanding on all accounts! We have used Fresh Air Systems for approximately 6 years now. Derek and his team have always delivered exceptional care to us! They always manage to squeeze us in to get us out of a bind! Every employee we have encountered has been friendly and professional. We are always presented with all of our options, told about the pros and cons of each, and quoted a price much lower than other A/C companies. As a Registered Nurse, I especially appreciate being well informed before I consent for the work to be done (similar to how we practice in the medical field). Finally, I love their honesty. That is very hard to come by these days.

Everyone at Fresh Air System is absolutely fantastic. I scheduled a service call via a website for my home warranty in the evening & received a confirmation email and a direct call 1st thing in the morning for a same day appointment. Every was perfect & smooth and on time as promised. The rep who came out, James was amazing! He helped fix things & got the AC going in a short time. James answered all my questions. Being from the North, I don’t have a lot of history with AC so, he showed me how to maintain things and gave a lot of helpful info on what to do in general. Thank you so much- 5⭐️ Will definitely recommend Fresh Air Systems to others