One Hour Heating and Air Conditioning

Ralph was punctual, courteous and knowledgeable and has provided me with a fully functional unit.

May 21, 2018
Nick arrived promptly, worked efficiently, was very courteous and thorough. He even checked items I’ve not had checked before like my water heater and he advised me on its maintenance.
Thank you for having such a nice technician.

Had trouble with our Trane thermostat. Trevor the technician arrived at the time promised. He was very knowledgeable with the system we had. He quickly identified the issue, calledTrane to check if the thermostat was under warranty (which it was). He offered and explained in full detail the different services that would take care of my issue. We will continue to use this company because of the professional service and repair that was provided. I highly recommend this company and will definitely recommend this company to my family and friends.

Issac and Franco from Elmer’s One Hour A/C service came out to my house at for a complimentary no charge review of my system. My house is 100 yrs old and this is the first A/C system it has ever had. They took pictures and thoroughly reviewed all parts of the system with me. Very professional and courteous!

The best experience ever! Start to finish. I called in to have a shut off valve replaced on our home, the job was completed the same day. Larry was very professional and courteous. Will happily deal with Elmer’s again.

Service was very good this time. Surprised to hear that my furnace did not need filters on the returns as I was told to get these by the previous serviceman. According to this more experienced guy, filters actually blocked the air from returning properly to my furnace since I had one with the UV filter light and they caused furnace condenser problems.
Another concern: KEEP ALL YOUR SERVICE PURCHASE RECEIPTS. I am glad I did. I was told They changed their computer system 3x and THEY NO LONGER HAVE ACCURATE RECORDS. Serviceman had to take pictures of my purchase receipts with parts and labor warranty so I would not be charged for what could have been a very expensive service call. **Super important especially if you bought their service packages.

One of the best of the best that I've did business with. I whish they had been my first call instead of going through my Home Warranty Company. If I had I would still have almost 4 grand still sitting in the bank. When you are dealing with the repair of something that you have no knowledge of you are vulnerable to people who will take your money and leave you still in bad shape. This company is not one. 5 stars all the way.

The technician sent out to do provide the estimate was great. Provided information in a easy and direct matter. Unfortunately the only negative thing i experienced was the failure to install a new Return vent grill which was discussed during the estimate process. The installers weren't aware therefore they were not prepared to install it once they arrived. They stated that it will need to be ordered and installed at a later date. I hope they keep their word.

I hired this company during the winter storm because the heat wasn’t working correctly and to expedite it I called them instead of going through insurance. They came out and did their diagnosis, they turned the Ac on to defrost the board outside, while doing so they unhooked the heat. They told us it would be almost $600 for one part and was needed for the heat to work. I never heard from them again!!!! After 1 week with no heat and below freezing temps I went through my insurance and they came out and turns out the heat never worked because they disconnected 2 out of the 3 parts needed for the heat to work. He literally came over and hooked it up and it worked! They tried scamming me to pay them almost $600 for a part that’s not even needed for the heat to work. Let alone we had to go to a hotel because they unhooked the heat. DONT HIRE THEM!!! It’s been over 2 weeks and I never heard from them after that first visit!

More expensive than I liked but overall great, quick service. I had extremely high water pressure that required an additional valve as well as a replacement expansion tank off the water heater. The water pressure issue was fixed within hours of initial appointment being scheduled.

Four stars because the front office doesn’t know what’s going on. The installation was a 10. Steve, Christian, Toby and Charlie were polite, very knowledgeable on the products and went above and beyond to answer all our questions. Elmer is lucky to have these guys. We are very pleased with the new air conditioner and heating unit.