One Hour Heating and Air Conditioning
Amenities
- Wheelchair accessible entrance
One Hour Heating and Air Conditioning Reviews - 100
4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
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Jackie Islava
2019 update (plumbing): I had originally worked with Lorenzo on the replacement of my A/C. As you can read below I was really happy, so when I recently needed plumbing services, I reached out to Lorenzo. The professionalism and level of customer service is on point. Having to spend money on such repairs is stressful enough. However, Lorenzo's level of commitment and sense of urgency helps not having to stress about getting the work done with integrity. He gave me the best option without having to up sell me, and saved me 2k in savings from what another plumber was suggesting. If I could use Elmers for every other repair, I would totally do it!
2018 (A/C): If every other service company gave me the experience that Elmers did, it would make life much easier. Lorenzo who showed up on time to our appointment was great. I literally kept him 3-4 hours with the million questions I had. He was very thorough and gave me the right recommendation for what I was looking for. He did not try to up sell me, on the contrary he gave me options that would save me money...o and he never rushed me, I was really happy to have someone to answer my million questions/concerns. I hired them, and they were there the next day ON-TIME!!!! Now Steve and Edgar who were the ones that installed my A/C were also awesome! They were there on a Saturday from 9-8pm and Saturday another 4 hours. I could tell they take pride in their work, and my home being a 1922 home has its quirks. They never got lazy, and made sure that everything was done correctly. I am now enjoying my A/C and will hire them in the future for sure!
Valerie Capps
First time experience! Greg Thomas from Elmers was on-time, very polite, explaining each repair as we went along. He was patient, answered all my questions and gave me some great advise. Thank you for being such a gentleman, you represent your company well! The last thing he said With a smile was “Welcome to the Elmer family!”
Teresa Perez
Our technician Carlos took all precautions such as wearing a mask and boot covers to keep us safe. He explained everything he was doing and what he was looking for. He found out problem and even suggested places to buy filters at the best prices. He did a thorough check of our systems and answered any questions we had. Definitely keeping Elmer's card on our fridge for future reference
Pamela Baltuskonis
I highly recommend Elmer's one hour ac & heating. I especially want to give the technician, RALPH a shout out for doing an exceptional job. He was extremely knowledgeable and thorough. He troubleshooted our system and had it running cool in no time. He also went through the system with a fine tooth comb to make sure nothing else was amiss.Thank you Ralph for a great job!
Joyce Segundo
Jim was such a kind and knowledgeable person. He came into my home and knew exactly what to do with my plumbing issue. I can not stress enough how grateful I am right now. Not only was Jim quick but he was also clean about his work.
Thank you Elmers!
As a former business owner myself.. I believe that your employee’s, worker’s, and or subcontractors should mirror their company. Jim did an excellent job in doing so.
Jon Etheredge
I heard an add on the radio for free AC maintenance from Elmers. So I reach out via the website and was able to schedule easily within my work schedule. I was using this visit as a test case and I’m very pleased. Nick and Genesis were excellent and very friendly. They did make some recommendations for things that could be done to improve certain aspects of our home but in no way implied they had to be done right away or any pressure of any kind. To summarize I was so happy with the visit I scheduled an appointment for Saturday to get some new attack insulation.
Norma Torres
I had AC Technicians Steve Rivera and Edwin installing a new Air Handler in my home on 25 Nov 17. These gentlemen were outstanding and very professional on completing this job. Mr. Rivera explained what the job consisted of and after completion he explained all that was done in a very simple way that it was very easy for me to understand. They made sure that no mess was left behind where the unit was installed and all the areas they where around. Keep up the good work. I'm very satisfied with the job completion and I would highly recommend these technicians and this company to anyone that has my same need or for any AC / Heating issues in their home. I will not hesitate to call on them for any future AC / Heating matters.
C. Vega
My husband & I have been with Elmer’s for years now. We had a whole new A/C, Heating system, and insulation done-a great deal of work & money!! We’ve worked w/manager Lorenzo when we ran into snags or issues, & he has always stepped up & taken care of things; mistakes happen-it’s how you respond that matters!! We’ve now met Isaac, master maintenance extraordinaire, & he just serviced our unit like it was in his own house!! They have really stepped up their game in bringing “service” back to Customer Service!!
Justin Woodhouse
Sheared off the 90 degree elbow on my main water line with my new zero turn mower. On Time Elmers came out the day of only to let me know that they did not have the parts on the truck to complete the repair. They returned the next morning and did a perfect repair on the system to include replacing some galvanized parts with a more suitable metal and burying it so I could not hit it again. The plumber and his helper were awesome, great service.
kishwytt
Jacob was awesome! He answered and addressed all of my concerns. He was available for my after hour emergency call and the actual repair on the next day. There was no guess work with cost as that is shared prior to the work was initiated with different price options based on my case. I will definitely be using their services again.